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Extended Stay America - Philadelphia - Horsham - Welsh Rd.
- Hotels
- Horsham, PA
About this business
Extended Stay America Hotel Philadelphia - Horsham - Welsh Rd. is located at 114 Welsh Rd, Horsham, PA. This business specializes in Hotels & Motels and Other Lodging.
Location details
114 Welsh Rd., Horsham, PA, 19044, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Had a nice time! We had a wonderful stay. Everyone that works there is extremely friendly and welcoming. The room was clean and the bed was comfortable.
Business response:
Dear Cheryl, Thank you for choosing Extended Stay America for your recent accommodation. We are delighted to read that you had such a wonderful experience, from our clean suite and comfortable bed to your interactions with our excellent team, who endeavor to go above and beyond to ensure our guests have an exceptional experience. Your compliments are not only rewarding but also encouraging, and we will share this with the team to let them know their efforts are appreciated. It was a pleasure having you as our guest, and we h... read more
Basic decor, but a nice strong shower and lots of pillows!
Comfortable and convenient.
Business response:
Dear Jamel, We are pleased you were impressed with our outstanding hospitality and accommodations at Extended Stay America. We work hard to provide exceptional experiences for our guests, and your review means so much to us. We hope to host you again on your next visit.Sincerely,Hotel Management
I love the smell of a clean hotel room
Very. Clean
Business response:
Dear Edward, Thank you for mentioning how impeccably clean our hotel was during your stay. Our team takes immense pride in creating a fresh and inviting atmosphere for all our guests. Your review serves as motivation to keep up the great work! It was our pleasure hosting you here at Extended Stay America, and we can't wait to welcome you back for another fantastic stay.Sincerely,Hotel Management
Lack of what should have been readily available household items.
Business response:
Dear Warren, Thank you for staying with us. We apologize for any disappointment with our room amenities. These items are available and complimentary at the front desk anytime. Kitchenware for your room is also available and kept at the front desk to ensure cleanliness. Our team will gladly deliver these items to your suite upon request. We regret if some kitchenware was missing from the stock you received. We ensure our kitchenware inventory is complete and our guests get all the necessary amenities. Your feedback is much ap... read more
There was a fire in Laundry room while I was there. The alarms in building sounded, and someone from staff silemced alarm within 15 seconds. Fire alarm activated several minutes again for actual fire in bldg. Staff silencing alarm put all occupents in danger when there was an actual fire. Staff did not evacuate occupents or take any steps to do so. I know for fact as I am a retired Fire Chief.
Business response:
Dear Anthony, Thank you for taking the time to write a review. We take guest feedback seriously, as it allows us to continue to improve our guest experience. We appreciate your review and will be taking the necessary steps to ensure the issues you described do not occur.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Philadelphia - Horsham - Welsh Rd.
How is Extended Stay America - Philadelphia - Horsham - Welsh Rd. rated?
Extended Stay America - Philadelphia - Horsham - Welsh Rd. has a 4.2 star rating with 1,363 reviews.
When is Extended Stay America - Philadelphia - Horsham - Welsh Rd. open?
Extended Stay America - Philadelphia - Horsham - Welsh Rd. is open now. It will close tomorrow at 12:00 a.m.