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Extended Stay America - Philadelphia - Horsham - Welsh Rd.
- Hotels
- Horsham, PA
About this business
Extended Stay America Hotel Philadelphia - Horsham - Welsh Rd. is located at 114 Welsh Rd, Horsham, PA. This business specializes in Hotels & Motels and Other Lodging.
Location details
114 Welsh Rd., Horsham, PA, 19044, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
no ice and cups near room
Business response:
Dear Sousan, we appreciate your review and thank you for your feedback. We certainly apologize for any miscommunication regarding the provision of amenities in the room. Our front desk team makes every effort to communicate details on our amenities during check-in, and it appears as if we failed to share information on the availability of our dishes. To ensure cleanliness for every guest, we keep the dishware and a few amenities at our front desk, and our team is happy to deliver them to the guest's suite. We have shared you... read more
It was what you expected of an Extended Stay - functional and clean, but not anything fancy. The shower curtain bar in our bathroom was broken, the faucet shot water at you and the bed was really hard. But fine. The grab -n-go breakfast was paltry. And the day we came home, someone from the motel called and asked us to give a review of 10, which irritated me. It was fine for a night, and what i expected given what i paid.
Business response:
Dear Janet, thank you for taking the time to share about your stay. We are always excited to receive positive comments from our guests, but we are also grateful to learn from detailed comments like yours. We have shared your feedback with our brand leaders to ensure that it does not happen again. We are continually striving to improve our services. We hope to have another chance to welcome you on a future visit. Sincerely, Hotel Management
Refrigerator was cold.
The outsode of the refrigerator is DIRTY, the elevator stinks l Marijuana, and the bathroom in the room smelled lole cat urine.
All are good this what I can say Over there great team thank you for each of you
Business response:
Dear Said, it was a pleasure to read your fantastic review of Extended Stay America. We strive to provide our guests with outstanding hospitality, and your compliments encourage all of us. We hope to be your hotel of choice whenever you visit the city. Sincerely, Hotel Management
They did not clean my room during the stay
Business response:
Dear Steven, we appreciate you staying with us and providing a review of your experience. After reading your feedback about housekeeping not visiting your suite, it appears we may have missed essential communication during your check-in. To respect the privacy of our guests staying for long periods of time, our housekeeping service is conducted weekly. However, we are always happy to provide housekeeping at your request for a minimal fee. Again we are grateful for the feedback you provided, and we hope you will stay with us ... read more
Great
Frequently asked questions about Extended Stay America - Philadelphia - Horsham - Welsh Rd.
How is Extended Stay America - Philadelphia - Horsham - Welsh Rd. rated?
Extended Stay America - Philadelphia - Horsham - Welsh Rd. has a 4.2 star rating with 1,360 reviews.
When is Extended Stay America - Philadelphia - Horsham - Welsh Rd. open?
Extended Stay America - Philadelphia - Horsham - Welsh Rd. is open now. It will close tomorrow at 12:00 a.m.