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Extended Stay America - Philadelphia - Horsham - Welsh Rd.
- Hotels
- Horsham, PA
About this business
Extended Stay America Hotel Philadelphia - Horsham - Welsh Rd. is located at 114 Welsh Rd, Horsham, PA. This business specializes in Hotels & Motels and Other Lodging.
Location details
114 Welsh Rd., Horsham, PA, 19044, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Didn't like the fact there was never anyone at the front desk for service, even to check in. Phone in room was not working.
Business response:
Sherelle, thank you for sharing your review and the details surrounding your recent stay. We regret learning that our front desk staff member was not available during the time mentioned. Please accept our sincere apologies for any inconvenience or frustration this may have caused you. We will look into what transpired, so this lapse in service is not repeated. We will also share your comments regarding the issues with the phone in your room with our maintenance team and make sure the problem is resolved immediately. We hope ... read more
Nothing fancy here but the property was clean and neat, the staff was friendly and helpful and the price was right. I would definitely stay here again.
Pleasant It was nice and quiet
Business response:
Eric, thank you for the positive feedback. It is a pleasure knowing your visit with us was an enjoyable one. We hope to see you again soon at Extended Stay America, Sincerely, Hotel Management
ME GUSTO QUE ESTA CERCA DE TODO, NO ME GUSTO QUE INCLUYE DESAYUNOS Y SOLO ES CAFE Y UNA GALLETA ESO NO ES DESAYUNO ES UN PEQUEÑO APERITIVOS, APARTE LA HABITACIÓN ESTABA CON MAL OLOR
Business response:
Nancy, thank you for being our guest. We are pleased our location was ideal for your needs and that you had an overall good stay. That said, we are sorry for the odor issues in your room and also for not meeting your expectations in regards to our grab-and-go breakfast. We have taken note of your concerns. It was good to have you here, and we hope to see you again soon. Sincerely, Hotel Management
It was fine.
The hotel was overall well. The location is great. The smell in the hall smells somewhat like smoke/cigarettes but nothing too crazy. The only main thing I was dissatisfied with was the room key. I needed to get it reprogrammed EVERY day. After 24 hours it would just stop working and I’d be in fear of being locked out of my room late without staff to help. Overall, the hotel itself is good for the cost, but the key is the only issue. Also, whenever I’d program it they would not ask for proof of me staying in that room which,... read more
Business response:
"Whilma, we appreciate you reaching out to show us your concerns. We regret any negative experience you had. Your feedback, and also your patience in these matters, are much appreciated. Thank you for your time; you have our assurance that we will address the issues you experienced appropriately. Sincerely, Hotel Management
Convenient
Business response:
Norm, thank you for being our guest. We are pleased to know our location was perfect for what you planned to do on this trip. it was a pleasure hosting you, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Philadelphia - Horsham - Welsh Rd.
How is Extended Stay America - Philadelphia - Horsham - Welsh Rd. rated?
Extended Stay America - Philadelphia - Horsham - Welsh Rd. has a 4.2 star rating with 1,255 reviews.
When is Extended Stay America - Philadelphia - Horsham - Welsh Rd. open?
Extended Stay America - Philadelphia - Horsham - Welsh Rd. is open now. It will close tomorrow at 12:00 a.m.