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Extended Stay America - Philadelphia - Horsham - Welsh Rd.
- Hotels
- Horsham, PA
About this business
Location details
114 Welsh Rd., Horsham, PA, 19044, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
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Would not stay here again. Not as good as I expected from stays im other extemded stay hotels we've been in.
Business response:
Dear George, Thank you for taking the time to review your experience; we love that you could join us. However, we apologize if your stay was anything other than perfect. We would welcome another opportunity to bestow the exceptional hospitality we customarily provide. Thank you again for your feedback, and we hope to see you soon.Sincerely,Hotel Management
Tes
Great staff and very helpful.
Business response:
Dear DOMINIC, Thank you for your lovely review of our Extended Stay America. It is good to know you had a great time here and that we could meet all your expectations with a lovely team. Please experience this again on your return visit.Sincerely,Hotel Management
Front desk was very friendly and helpful. The rooms need to be refreshed and cleaned better. Some new paint and some new fixtures would go a long way. The rooms are kind of beat.
Business response:
Dear David, Thank you for staying with us and sharing your review. While we are pleased that you appreciate our front desk associate's hospitable service, we apologize for your suite not being up to your expectation and for the inconvenience this undoubtedly caused. We strive to provide clean and well-maintained suites for all our guests, and we certainly understand how frustrating it can be when such issues arise. Please be assured we will address these issues with the concerned individuals for improvement, and we hope you ... read more
Staff is very friendly and helpful but bathroom needed to be updated. Shower curtain was falling down and patched drywall not painted. Elevator never worked. You have to ask for everything for the room( coffee pot, towels, pots and pans and silverware).
Business response:
Dear Jennifer, Thank you for reviewing your recent visit to our hotel. Although we appreciate you mentioning our associates going above and beyond to accommodate you, we sincerely regret the issues which compromised your experience. We make every effort to ensure a clean and well-maintained suite for our arriving guests. Therefore, it is disappointing this was not your impression. We will address this with our maintenance team to prevent future occurrences, and we appreciate you for bringing this to our attention. We hope yo... read more
Frequently asked questions about Extended Stay America - Philadelphia - Horsham - Welsh Rd.
How is Extended Stay America - Philadelphia - Horsham - Welsh Rd. rated?
Extended Stay America - Philadelphia - Horsham - Welsh Rd. has a 3.2 star rating with 2,358 reviews.
When is Extended Stay America - Philadelphia - Horsham - Welsh Rd. open?
Extended Stay America - Philadelphia - Horsham - Welsh Rd. is open now. It will close tomorrow at 12:00 a.m.