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Extended Stay America - Philadelphia - Horsham - Welsh Rd.
- Hotels
- Horsham, PA
About this business
Extended Stay America Hotel Philadelphia - Horsham - Welsh Rd. is located at 114 Welsh Rd, Horsham, PA. This business specializes in Hotels & Motels and Other Lodging.
Location details
114 Welsh Rd., Horsham, PA, 19044, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Try somewhere else. Very disappointed in this property. Room was not Ready at 3. We were told to just hang out. I asked where? Reception pointed to bench between the entrance doors. You had to ask for any dishes or utensils. Not sure why disposable not used. There were only 2pillows on the bed. When we asked for more we were told there were no more pillows. 2 small pillows reAlly did not work for the 2 of us. They did drop off another pillow later in the night. Both mornings they ran out of coffee and took a long time to ref... read more
Business response:
Karen, thank you for staying with us and for sharing your review. We are sorry you encountered any service issues from our associates, as this is unacceptable. We have reviewed your feedback with the appropriate individuals, and steps are being taken to ensure such concerns are not repeated. Thank you again, and we look forward to having another opportunity to show that we are passionate about providing great experiences for every guest. Sincerely, Hotel Management
average cheap place to sleep. nothing special but didn't want anything special
Business response:
Thank you for being our guest at Extended Stay America. We appreciate your positive rating and are glad to know you had a pleasant stay with us. On behalf of everyone here, we look forward to welcoming you back soon. Sincerely, Hotel Management
This property is in close proximity to many restaurants and shops. The hallways on the second floor need a deep carpet cleaning. You could hear through the wall and lots of comotion on the floors above. I bookd the property for the price and location. I do not think i would stay there again. I would rather spend and extra $30 or so and stay somewhere i felt was cleaner.
Business response:
Thank you for the feedback. We are glad to read you found us to be a good value and that our location was perfect for your needs. However, please accept our sincerest apologies for our hotel not meeting your expectations. We do not take these concerns lightly, especially with the cleanliness of our hotel, as this is an essential priority. We will address this matter with our housekeeping associates to ensure that it does not happen again. We hope you will consider giving us another opportunity to host you in the future and t... read more
Frequently asked questions about Extended Stay America - Philadelphia - Horsham - Welsh Rd.
How is Extended Stay America - Philadelphia - Horsham - Welsh Rd. rated?
Extended Stay America - Philadelphia - Horsham - Welsh Rd. has a 4.2 star rating with 1,255 reviews.
When is Extended Stay America - Philadelphia - Horsham - Welsh Rd. open?
Extended Stay America - Philadelphia - Horsham - Welsh Rd. is open now. It will close tomorrow at 12:00 a.m.