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Extended Stay America - Philadelphia - Horsham - Welsh Rd.
- Hotels
- Horsham, PA
About this business
Extended Stay America Hotel Philadelphia - Horsham - Welsh Rd. is located at 114 Welsh Rd, Horsham, PA. This business specializes in Hotels & Motels and Other Lodging.
Location details
114 Welsh Rd., Horsham, PA, 19044, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
Beverly, thank you for being our guest. We are pleased overall you enjoyed your stay and hope to have another opportunity to welcome you back soon for a flawless experience. Sincerely, Hotel Management
Room clean but run down property Good news: room was clean spacious and bed was comfy as well as pillows. The whole property needed LOTS of updating and improvements. Most of the staying there were on a long term assignment on a construction crew that partied most of the night outside and were rude and noisy. The local police were also frequently making rounds. After a storm rolled through the power went out only in this hotel not surrounding buildings. They had no emergency back up. People got stuck in elevator for hours. N... read more
Business response:
Thank you for choosing our hotel. We are pleased that you liked the cleanliness and spaciousness of your suite, but we are sorry our hotel did not meet your expectations. Moreover, we regret the inconvenience caused due to the other guests on the property. We realize the importance of all the safety measures in this unprecedented situation, and we will ensure all such measures are being followed. Also, we are sorry for the inconvenience caused due to the unexpected power outage during your stay. We value your feedback and ho... read more
The staff are perfect, very helpful throughout the night.
Business response:
Thank you for selecting Extended Stay America for your recent visit and for sharing your comments. Our team was so pleased to learn you enjoyed your stay and found the staff friendly and professional. Thank you once more for being our guest and we look forward to seeing you in the future. Sincerely, Hotel Management
Business response:
Thank you for letting us know your visit to Extended Stay America was perfect in every way. We appreciate you being our guest and look forward to welcoming you back soon. Sincerely, Hotel Management
It was great
Business response:
Joan, thank you for the positive feedback. It is a pleasure knowing your visit with us was an enjoyable one. We hope to see you again soon at Extended Stay America. Sincerely, Hotel Management
I enjoyed my stay with the exception of other guests running up and down the hallway and slamming doors at 11 pm. Great staff!
Business response:
Arthur, thank you for selecting Extended Stay America for your recent visit and for sharing your comments. Our team was pleased to learn you enjoyed your stay and found the staff friendly and professional. However, we regret the disturbance by the other guests. Thank you once more for being our guest and we look forward to seeing you in the future. Sincerely, Hotel Management
Clean room, comfortable bed and great staff at the front desk. For the negative side, other guests on my floor would pound on doors, open and slam doors shut, run up and down the hallway and this at 11:30 pm. Had a difficult time getting to sleep.
Business response:
Arthur, thank you for selecting Extended Stay America for your recent visit and for sharing your comments. Our team was pleased to learn you enjoyed your stay, found your suite comfortable and the staff friendly and professional. However, we are sorry your sleep was disturbed by noise from nearby guests. Our front desk is available to resolve issues, so we are sorry we were not aware of the noise problem, as we would have been happy to try and resolve the issue or move you to another suite. We hope to see you again soon on y... read more
Business response:
Marquis, all of us at Extended Stay America appreciate your excellent rating. We are glad you had an enjoyable stay and would love to see you again soon. Sincerely, Hotel Management
Business response:
Thank you for the positive feedback. It is a pleasure knowing your visit with us was an enjoyable one. We hope to see you again soon at Extended Stay America. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Philadelphia - Horsham - Welsh Rd.
How is Extended Stay America - Philadelphia - Horsham - Welsh Rd. rated?
Extended Stay America - Philadelphia - Horsham - Welsh Rd. has a 4.2 star rating with 1,255 reviews.
When is Extended Stay America - Philadelphia - Horsham - Welsh Rd. open?
Extended Stay America - Philadelphia - Horsham - Welsh Rd. is open now. It will close tomorrow at 12:00 a.m.