Extended Stay America - Philadelphia - King Of Prussia

Business response:

Chasity, it was a pleasure receiving your fantastic feedback for Extended Stay America. We are delighted you enjoyed every aspect of your stay. Your review is the best performance measure we have, and we appreciate you letting us know we are succeeding. Thank you for the kind recommendation; we cannot wait for your future stay. Sincerely, Hotel Management 

Business response:

Robert, thank you for rating your stay at Extended Stay America. Nothing is more important than your satisfaction, so we are delighted you gave us a perfect score. We appreciate your business and look forward to seeing you again soon. Sincerely, Hotel Management 

Business response:

Samantha, we are delighted you had an outstanding stay at Extended Stay America and that you loved all aspects of our hotel. Thank you for the excellent rating, and we look forward to hosting you again soon. Sincerely, Hotel Management 

Business response:

Thank you for sharing your experience with us. We are pleased you had a great stay at Extended Stay America. We truly appreciate your kind comments regarding our convenient location, friendly staff, and comfortable suites. We look forward to welcoming you back soon. Sincerely, Hotel Management 

Business response:

Gabriella, we are delighted you had an outstanding stay at Extended Stay America and that you loved all aspects of our hotel. Thank you for the excellent rating, and we look forward to hosting you again soon. Sincerely, Hotel Management 

Business response:

Barry, please accept our apologies for the noise disturbances you experienced from nearby guests. We are disappointed that we were not aware of the noise problem, as we would have been happy to try and resolve the issue or move you to another suite. In the future, please know our front desk staff is always available to help make the most of your stay. We hope to have another opportunity to serve you better. Sincerely, Hotel Management 

Business response:

Fatimah, thank you for being our guest. We are pleased if overall you enjoyed your stay. It would be an honor to have another opportunity to welcome you back for a perfect visit. Sincerely, Hotel Management