This profile has been claimed by the business owner or representative.
Extended Stay America - Philadelphia - King Of Prussia
- Hotels
- King of Prussia, PA
About this business
Location details
400 American Ave., King of Prussia, PA, 19406, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The room that we had it smelled terrible as soon as you walked in you could smell it the whole time we stayed there
Business response:
Thank you for your review. We apologize for the odor you experienced during your stay and the inconvenience it caused. We work hard to provide a clean and comfortable environment, and we are sorry the smell compromised your experience. We have asked our housekeeping staff to make sure this room receives a deep clean to remove the smell. We do hope you will stay with us another time so we can provide you with a satisfying experience. Sincerely, Hotel Management
Ive been staying at this hotel for 3 weeks now. I've paid with cash and I've with card. This time they asked me for a deposit and i don't know why. And the front desk couldn't explain it to me either. But overall my has been wonderful
Business response:
Nateish, thank you for choosing Extended Stay America again. We are glad you had an overall great stay. However, we are sorry our team did not provide you with a clear explanation of the deposit during the check-in process. We would like to inform you that we must have a deposit for each reservation to cover incidentals during your stay. We value your comments and hope to see you again soon on your next visit this way. Sincerely, Hotel Management
Had a nice clean room for a fairly low price. And it has a kitchen area. Would stay at again.
Business response:
Thank you for choosing Extended Stay America and for the wonderful review. We are thrilled to know you had a great stay and that you enjoyed our accommodations as well as the value we offer. It was a pleasure having you as our guest, and we look forward to hosting you again soon. Sincerely, Hotel Management
Friendly staff, clean room, clean bathroom which is important
Business response:
Nathan, thank you for your review of Extended Stay America. We are glad to know we could impress you with our friendly service and the cleanliness of our accommodations. We enjoyed hosting you and hope we will continue to be your hotel of choice when your plans bring you back to our area. Sincerely, Hotel Management
Great experience amazing front desk staff
Business response:
Anjanae, thank you for being our guest at Extended Stay America. We are grateful for your generous comments, and we are pleased that we could provide you with a seamless and meaningful stay. We will enjoy sharing your compliments with our front desk team, and we look forward to welcoming you back soon for another amazing experience. Sincerely, Hotel Management
Location and accommodations. Bkfst Grab and Go was lacking.
Business response:
Thank you for choosing Extended Stay America. It’s a pleasure to know you enjoyed our ideal location and liked our clean and comfortable accommodations. We value your feedback and look forward to welcoming you back soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Philadelphia - King Of Prussia
How is Extended Stay America - Philadelphia - King Of Prussia rated?
Extended Stay America - Philadelphia - King Of Prussia has a 4.1 star rating with 1,320 reviews.
When is Extended Stay America - Philadelphia - King Of Prussia open?
Extended Stay America - Philadelphia - King Of Prussia is open now. It will close tomorrow at 12:00 a.m.