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Extended Stay America - Philadelphia - King Of Prussia
- Hotels
- King of Prussia, PA
About this business
Location details
400 American Ave., King of Prussia, PA, 19406, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The staff here always exceeds my expectations. Check in is always a breeze and anytime I have any questions or need help they are always there.
Business response:
Thank you for choosing Extended Stay America for your visit. We are delighted that you mentioned our friendly, helpful staff. We pride ourselves on total guest satisfaction, so we are thrilled this was your experience. Your compliments will be shared with the team to let them know their efforts were noticed. We appreciate you being our guest, and we look forward to welcoming you back soon! Sincerely, Hotel Management
The staff, especially Bri, were excellent. All were very helpful but Bri deserves special kudos for her assistance when I locked the keys in my rental car.
Business response:
Jay, thank you for staying at Extended Stay America. Although you had some difficulties during your stay, we are happy our associate, Bri, was able to resolve it to your satisfaction. We will definitely share your compliments with her. Thank you again, and we hope to welcome you back soon. Sincerely Hotel Management
Walked into a dirty lobby, floors not clean. Room was not very clean, floors not vacuumed and counter tops had stains and water marks. Just didn't feel very clean. The gentleman who checked me in was very pleasant and accommodating.
Business response:
Thank you for being our guest. We failed you in the most basic of ways by not providing a clean and comfortable guest room and for that we are very sorry. Be assured we take the cleanliness of your suite and the entire hotel very seriously. Remedial steps within our housekeeping department are underway to ensure this does not happen again. On a positive note, we are happy to know you were impressed by the service provided by our front desk staff. Please revisit us so we can make it up to you. Sincerely, Hotel Management
Good value decent room Check in desk very friendly. Like that the room flooring has been updated to wood in most of room. Bed was hard and heating/cooling difficult to get “just right”. But for the price it is an excellent value.
Business response:
Deborah, it is our goal to deliver great value at a fair price, and we are glad you appreciated our friendly staff and excellent rooms. Thank you for choosing Extended Stay America. We hope to have the opportunity to welcome you again on a future stay. Sincerely, Hotel Management
I had a late check in and they were very helpful and polite. The room was clean n nice
Business response:
Thank you for being our guest and for taking time to review your experience at Extended Stay America. It's nice to know you found your suite comfortable and you were pleased with the exceptional service from our front desk staff. Thank you for choosing our hotel, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Philadelphia - King Of Prussia
How is Extended Stay America - Philadelphia - King Of Prussia rated?
Extended Stay America - Philadelphia - King Of Prussia has a 4.1 star rating with 1,320 reviews.
When is Extended Stay America - Philadelphia - King Of Prussia open?
Extended Stay America - Philadelphia - King Of Prussia is open now. It will close tomorrow at 12:00 a.m.