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Extended Stay America - Philadelphia - Malvern - Great Valley
- Hotels
- Malvern, PA
About this business
Extended Stay America Hotel Philadelphia - Malvern - Great Valley is located at 300 N Morehall Rd # 29, Malvern, PA. This business specializes in Hotels & Motels and Other Lodging.
Location details
300 Morehall Rd., Rte. 29, Malvern, PA, 19355, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
It's really an okay place for the price, cleaner than I expected, and the staff were top notch. The building is a little old, and because of that, there were some issues-- got a room with a toilet that wouldn't flush, but they moved me to another room quickly. If you're on your own and on a budget, it really can't be beat.
Business response:
Thank you for being our guest. Although you had a pleasant stay, we sincerely apologize that our facility fell short of your standards. Your feedback with regard to the condition of our property and the untidiness will help us improve our future guest’s experiences moving forward. Please consider giving us an opportunity to make your next visit a better one. Sincerely, Hotel Management
Geri was amazing! Such a sweet lady! The room was clean and they welcomed my cats with open arms as I’m moving which can be a stressful time.
Business response:
Thank you for your stay at Extended Stay America and for bringing along your furry friend! Pets are always welcome at our hotel, so we are thrilled you and your pet enjoyed your stay with us. We are glad you were impressed with the great service delivered by Geri. we will be sure to share your kind compliments with her. Thank you once again for your terrific feedback. We hope to welcome you and your pet back soon. Sincerely, Hotel Management
The staf is friendly and helpful. The location was convenient.
Business response:
Thank you for choosing Extended Stay America. We are glad to know you were impressed with our ideal location and that you appreciated our courteous associates. It was our pleasure to have you as our guest, and we can’t wait to host you again on a future visit to the area. Sincerely, Hotel Management
Nice place The room was nice. There was no remote for the tv, but we weren’t in the room long enough to watch it anyway. The bed and pillows were extremely uncomfortable. The shower made a loud noise, like an engine running, but the water temperature was excellent.
Business response:
Melissa, thank you for being our guest. Although you had a pleasant stay, we are sorry for the discomfort you experienced from the bedding. Also, we apologize for the maintenance issue in your room. Your feedback for the shower is discussed with the concerned team for review and action. We hope the positive aspects of your stay will help you choose us again on your next trip to our area. Sincerely, Hotel Management
It was a very busy weekend for this facility, and the only non-smoking room they had was on a floor half of which was for smokers, and the other half not. It turned out fine. Very courteous and helpful staff. I do wish they had an exercise facility, and some simple breakfast offerings appropriate for guests who eat low-carb. Also, real dairy for coffee and tea.
Business response:
We appreciate you for taking the time to share your review online. It was a pleasure knowing everything went well during your stay and that we could meet your expectations for a perfect stay. Your business is appreciated, and we hope you will come back to Extended Stay America again soon. Sincerely, Hotel Management
Luis was great! The front desk person Luis was a great guy! He went out of his way to help me with the questions I presented .
Business response:
Thank you for reviewing your stay at Extended Stay America. We are delighted to read that Luis went a step beyond to make your stay more comfortable. Your compliments will surely be shared with him. We enjoyed having you as our guest and hope to have the opportunity to welcome back on a future visit. Sincerely, Hotel Management
Business response:
Thank you for being our guest. We are pleased overall you enjoyed your stay and hope to have another opportunity to welcome you back soon for a much better experience. Sincerely, Hotel Management
Business response:
John, we are delighted you had an outstanding stay at Extended Stay America and you loved all aspects of our hotel. Thank you for the excellent rating, and we look forward to hosting you again soon. Sincerely, Hotel Management
You get what you pay for I guess. The room was kinda gross. Upon walking in the room had a musty dirty smell to it. The shower was gross so we didnt use it. The bed was very uncomfortable and the pillows were flat as a board. I understand it is nit a 5 star hotel but I still expected better conditions. Would not stay again.
Business response:
Thank you for taking the time to post a review. We are sorry for the cleanliness issue you encountered and regret the discomfort you due to the mattress. Your feedback regarding the cleanliness will be shared with the housekeeping team to be more diligent in their efforts ensuring our future guest never encounter a similar problem. We do hope you give us another chance to prove that we have changed and take your comments seriously. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Philadelphia - Malvern - Great Valley
How is Extended Stay America - Philadelphia - Malvern - Great Valley rated?
Extended Stay America - Philadelphia - Malvern - Great Valley has a 4.2 star rating with 844 reviews.
When is Extended Stay America - Philadelphia - Malvern - Great Valley open?
Extended Stay America - Philadelphia - Malvern - Great Valley is open now. It will close tomorrow at 12:00 a.m.