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Extended Stay America - Philadelphia - Malvern - Great Valley
- Hotels
- Malvern, PA
About this business
Extended Stay America Hotel Philadelphia - Malvern - Great Valley is located at 300 N Morehall Rd # 29, Malvern, PA. This business specializes in Hotels & Motels and Other Lodging.
Location details
300 Morehall Rd., Rte. 29, Malvern, PA, 19355, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Convenient super affordable. Staff was friendly however no coffee in the room. Sheets were clean but mattress was dirty
Business response:
Michelle, thank you for your five-star review of Extended Stay America. We are delighted to know you liked the courteous service you received from our associates and that we were able to meet your expectations at a great price. Your concern about the unclean mattress is shared with our housekeeping team to be more diligent. On behalf of everyone here, we invite you to come by again. Sincerely, Hotel Management
SHOWER/ BATHTUB HAD A SLOW DRAIN, AND WHEN REPORTED TO FRONT DESK NOTHING WAS DONE TO FIX THE PROBLEM BECAUSE NO MAINTENANCE MAN WAS ON SITE, AND ONLY A REPORT OF THE PROBLEM WAS MADE WITH NOTHING DONE TO FIX [PROBLEM.
Business response:
Thank you for being our guest. We are sorry for the maintenance issue you had in your room and that we were unable to resolve it to your satisfaction. Your comments will be shared with the appropriate teams to improve our accommodations and services moving forward. We hope this isolated incident will not deter you from returning to enjoy a great stay with us next time. Sincerely, Hotel Management
I enjoyed my stay and would definitely stay again. Thanks
Business response:
It was our pleasure accommodating you at Extended Stay America, and we are glad to know you enjoyed your stay with us. We appreciate your business and look forward to welcoming you back soon. Sincerely, Hotel Management
I love the area of malvern -great valley. Quiet&relaxing
Business response:
Thank you for choosing Extended Stay America and for the wonderful review. We are thrilled to know you had a great stay and that we met all your expectations. It was a pleasure having you as our guest, and we look forward to hosting you again soon. Sincerely, Hotel Management
Birthday Night Really great hotel for a great price. My fiancé and I went out to Dave and busters for his birthday and at the last minute we decided to book here. Super clean, friendly and comfortable. Only down fall is they didn’t have much for their continental breakfast. Will definitely book here again.
Business response:
Samantha, thank you for making Extended Stay America a part of your fiance’s birthday. We are thrilled to know you had a great stay and that you loved our clean property as well as the friendly associates. We appreciate your feedback regarding the breakfast. It was a pleasure having you as our guest, and we look forward to hosting you both again soon. Sincerely, Hotel Management
The property looked tired. The ceiling in the bathroom was crumbling and baseboard was missing
Business response:
Bob, thank you for being our guest. We apologize that our accommodations fell short of your expectations. We have shared your comments with our team as we work on updating and refreshing our hotel. We understand the frustration and sincerely hope you will provide us another opportunity to serve you. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Philadelphia - Malvern - Great Valley
How is Extended Stay America - Philadelphia - Malvern - Great Valley rated?
Extended Stay America - Philadelphia - Malvern - Great Valley has a 4.2 star rating with 844 reviews.
When is Extended Stay America - Philadelphia - Malvern - Great Valley open?
Extended Stay America - Philadelphia - Malvern - Great Valley is open now. It will close tomorrow at 12:00 a.m.