Extended Stay America - Philadelphia - Mt. Laurel - Crawford Place

Business response:

Thank you for the 5-star rating. We are delighted your visit was exceptional and hope you plan to come and see us again at Extended Stay America. Sincerely, Hotel Management 

Business response:

Thank you for staying at Extended Stay America. We are delighted you liked our convenient location and well-kept property. It was a pleasure to have you as our guest, and we hope to see you again soon. Sincerely, Hotel Management 

Business response:

Thank you for being our guest at Extended Stay America. We appreciate your rating and are delighted that your visit with us was a great one. It was good to have you here, and we hope you will come and see us again soon. Sincerely, Hotel Management 

Business response:

Thank you for posting a review of your stay. It's nice to read you had an overall pleasant visit and liked the comfort of our bed. However, we apologize for the problems with your room. We have shared your comments with our housekeeping staff, and we will be more diligent in our efforts. We appreciate your valuable feedback and look forward to having you stay with us again. Sincerely, Hotel Management 

Business response:

Lori, it was a pleasure having you as a guest at Extended Stay America. We are delighted to know you had a relaxing stay in your well-appointed room and that you liked our convenient location close to many restaurants and other spots of interest. Your review is appreciated, and we hope you will come back to stay with us again soon. Sincerely, Hotel Management 

Business response:

Shawn, thank you for rating your nice experience at Extended Stay America. It’s always our attempt to provide a comfortable stay for each guest, and we are glad to see we accomplished this while you were here. We hope to be your hotel of choice whenever you are back in this area. Sincerely, Hotel Management 

Business response:

Thank you for being our guest. We are pleased you overall enjoyed your stay and hope to have another opportunity to welcoming you back soon for a much better experience. Sincerely, Hotel Management 

Business response:

Thank you for evaluating your stay. We’re glad to know overall you had a decent experience. However, we’re sorry for any inconvenience you may have faced. We appreciate you for sharing your observations regarding the cleanliness issues, and we will definitely be more diligent with our efforts. Please be assured we have relayed your concerns about updations with the appropriate team members. Hopefully, we will have the opportunity to make it up to you on a future visit. Sincerely, Hotel Management 

Business response:

Pandurang, thank you for being our guest. It was a pleasure hosting you at Extended Stay America. We appreciate you sharing your nice rating and hope to see you again soon. Sincerely, Hotel Management