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Extended Stay America - Philadelphia - Mt. Laurel - Crawford Place
- Hotels
- Mt. Laurel, NJ
About this business
Extended Stay America Hotel Philadelphia - Mt. Laurel - Crawford Place is located at 101 Diemer Dr, Mount Laurel, NJ. This business specializes in Hotels & Motels and Other Lodging.
Location details
101 Diemer Dr., Mt. Laurel, NJ, 08054, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
Jennifer, thank you for rating your experience at Extended Stay America. We are happy our efforts got us such good review and hope to have the pleasure of hosting you soon. Sincerely, Hotel Management
Not as nice as I hope Not a horrible place at all but for the price which was normal, I expected a little better or more modern feel. I felt like it was an institution rather than hotel. Supplies and cleaning is rationed /conserved. Otherwise, not bad.
Business response:
Raymond, thanks for providing your review online. It feels good to know you were satisfied with our service and facilities, but we are sorry that we couldn't hit the mark of your expectations for a perfect stay. We hope you’ll choose us again on your next trip to our city. Sincerely, Hotel Management
Not what I was expecting It was a last minute find New Years Eve, the poor lady at the desk was left without enough rooms initially and dirty rooms at that. Completely unfair for her staff to do that to her. The bed was one of the most uncomfortable beds I've ever slept in. The tv cable was shotty and me and my fiance almost missed the ball drop. After staying at other Extended Stay Americas this was just not up to what I was expecting.
Business response:
Thank you for choosing to stay at our hotel. We are sorry for the issues you had while being here and regret the inconvenience it caused to you both. The condition you describe is unacceptable and not at all representative of our quality standards. We are meeting with staff members to discuss this situation and reiterate the importance of impeccable customer service and attention to detail. We invite you to come back and validate the changes we will be implementing and to experience the stay you expect and deserve. Sincerel... read more
Good Value for the money Good value for the accommodations. Pleasant staff who tried hard to please - warm greeting and worked to get me answers.
Business response:
Thank you for reviewing your stay at Extended Stay America. We are thrilled to know our associates left you with a good impression of our hotel and that found us to be of a good value in the area. It was a pleasure hosting you, and we look forward to seeing you again soon! Sincerely, Hotel Management
Quick trip, enjoyed!
Business response:
Thank you for being our guest at Extended Stay America. We take great pride in providing comfortable facilities and review like yours let us know we are on the right track. It was so good to have you here, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Surprisingly Satisfied based on other reviews Surprisingly comfortable last minute stay as my previously booked hotel cancelled my prepaid reservation unbeknownst to me. This place was a lifesaver as all surrounding hotels seemed to be booked or out of my price range. Service was friendly and accommodating. The room was relatively spotless,bed comfortable and quiet halls. The opposite of what some of the reviews stated so I was wary of booking but I was in a bind. It worked out great.I will stay again
Business response:
James, thanks for making Extended Stay America a part of your travel plans. We are glad to know stay with us was comfortable and that you were were very much impressed with the great value we offer. It was a pleasure having you here, and we look forward to hosting you again soon. Sincerely, Hotel Management
Business response:
Wow - James, thanks for being our guest. Our top priority is for you to have an enjoyable stay and from your five-star rating, it appears that we succeeded in that. It was a pleasure having you at Extended Stay America, and we look forward to welcoming you back soon. Sincerely, Hotel Management
It was wonderful. I needed some peace and quiet but with all the amenities of home that is what I received at Extended Stay. Thanks
Business response:
Patricia, thank you for writing a review of your stay at Extended Stay America. We appreciate knowing how much you enjoyed your visit. We are pleased to share your wonderful feedback with the team and look forward to welcoming you back soon! Sincerely, Hotel Management
Peace and Comfort Communication with staff is Great considering and Professional. Friendly at all times no matter the situation
Business response:
Chermaine, thank you for staying at Extended Stay America. Our entire staff works hard to attain our guest’s satisfaction in every possible way, and we admire you recognizing their efforts. We look forward to hosting you again whenever your travels bring you back here. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Philadelphia - Mt. Laurel - Crawford Place
How is Extended Stay America - Philadelphia - Mt. Laurel - Crawford Place rated?
Extended Stay America - Philadelphia - Mt. Laurel - Crawford Place has a 4.2 star rating with 916 reviews.
When is Extended Stay America - Philadelphia - Mt. Laurel - Crawford Place open?
Extended Stay America - Philadelphia - Mt. Laurel - Crawford Place is open now. It will close tomorrow at 12:00 a.m.