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Extended Stay America - Philadelphia - Mt. Laurel - Pacilli Place
- Hotels
- Mount Laurel, NJ
About this business
Location details
500 Diemer Dr., Mount Laurel, NJ, 08054, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
One and done Stay The room while nice size was barebones as it comes with a kitchen but no utensiles,glasses, ice machine. bed was hard as a rock as were the sheets, super stiff but the room was clean. Shower only had shampoo no conditioner. It is barebones in an area where the 6 other surrounding hotels offer much better amenities. Bfast was coffee and granola bar with apples and oranges. The front desk was very nice but does not have much to work with. Better known as 1 and done.
Business response:
Thank you for taking the time to write a review of your stay. We are happy to know that the room was a nice size and that the front desk staff was nice as well, however, we're sorry to hear that you weren't made aware that we have kitchen dishes and utensils at the front desk. We will retrain our staff to make sure to let each and every guest know that we have kitchen dishes and utensils at the front desk upon request. Thank you again for posting your review. I do hope that you will return to our hotel, or any of our other b... read more
The Good , the Bad, and the Ugly. Check in was easy. Grab and go breakfast was adequate, very roomy. But, there was several long strands of black hair in the tub, a dirty pair of pants and shirt in one of the drawers and a barking dog most of the day on Saturday the 28th. Also, the poor young lady that was left by herself for the early evening was stretched beyond what anyone should have to do and there was no backup help for her and several people waiting for things. It cost way too much for these things to happen.
Business response:
Linda - Thank you so much for sharing your experience with us. We are happy to know the check in process was easy, you found our grab-and-go breakfast to be adequate, and the room was spacious; however, we are truly sorry to hear about the strands of hair in the bath tub and the clothes in the drawer. Please know that we are retraining our team to make sure that all of our rooms are properly cleaned each and every time. Thank you again for posting your review. I do hope that you will return to our hotel, or any of our other ... read more
Big Room .air conditioning loud
Business response:
Thank you for taking the time to write a review of your stay. I am so sorry to know that your air conditioning unit was loud. We have since checked all of the units to make sure they are all working properly. Thank you again for posting your review. I do hope that you will return to our hotel, or any of our other brand locations, in the future.
Best Internet Speed compare to other hotels Internet Speed of 3mb (Upgrade $4.99 for 2 days). Others are expensive and some don't even offer to upgrade to high speed. you can stream 720P HD Videos, with no problem. Extended Stay - 1.90mb. (Upgrade 3mb for $4.99) Others speed 1.40mb or 1.60mb. all streaming sucks.....
Business response:
Thank you so much for sharing your experience with us. It’s great to read that you had a comfortable stay and enjoyed our Wi-Fi services! Once more, thank you for posting your review. We look forward to having you visit with us again in the future.
Nice stay Had a nice time for a short getaway
Business response:
Thank you so much for posting a review of our property. I’m glad to read that we were able to provide you with a comfortable stay! Once more, thank you for posting your review. We look forward to having you visit with us again in the future.
nice place I loved my room. it had a kitchenette with fridge, stove and kitchen island with chairs to sit at.
Business response:
Thank you so much for sharing your experience with us. It’s great to read that we were able to exceed your expectations and accommodate your needs with our fully equipped kitchens. The staff and I would like to thank you again for posting your review. We look forward to welcoming you back in the future!
Frequently asked questions about Extended Stay America - Philadelphia - Mt. Laurel - Pacilli Place
How is Extended Stay America - Philadelphia - Mt. Laurel - Pacilli Place rated?
Extended Stay America - Philadelphia - Mt. Laurel - Pacilli Place has a 4.2 star rating with 932 reviews.
When is Extended Stay America - Philadelphia - Mt. Laurel - Pacilli Place open?
Extended Stay America - Philadelphia - Mt. Laurel - Pacilli Place is open now. It will close tomorrow at 12:00 a.m.