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Extended Stay America - Philadelphia - Mt. Laurel - Pacilli Place
- Hotels
- Mount Laurel, NJ
About this business
Location details
500 Diemer Dr., Mount Laurel, NJ, 08054, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
So geared to 1 business traveler per room Overall, the hotel was nice & clean and had nice staff. However, it is very geared to one business traveler per room (since it is in a business park). My husband & I booked the room for our last night of a vacation. I'm sure other couples book the rooms also. Disappointment . . . only 1 bath towel in the room, only 1 plastic cup at the bathroom sink, no washcloth, 1 tiny shampoo, no kitchen supplies in the room (had to go down to the desk to request specific items), and the kitchenet... read more
Business response:
I appreciate you bringing your experience to our attention. We appreciate the kind comments about our hotel cleanliness and staff; however, we apologize that there was not enough linen in the room and that the floor was sticky. In response to your feedback about not having dishes in your room, I will retrain my staff to let each guest know that there are kitchen dishes, utensils, coffee makers, and toasters at the front desk up request to ensure that this does not happen again in the future. We continually work to improve ou... read more
Great stay My stay was great
Yes, please. A much needed night away from life was very pleasant at this motel. I booked solely on the price and almost four star rating and it exceeded both. I will definitely come back alone and with family.
Business response:
Thank you for taking the time to write a review. I am pleased you found our price affordable. Thank you again for your kind words. The staff and I would love to provide you with another comfortable stay in the future.
Front desk woman was extremely rude
Business response:
Thank you for sharing your experience with us. Please accept my apologies that our front desk was rude. I will be sure to address proper communication to you staff. Thank you for choosing Extended Stay Hotels. We hope to see you again soon.
Fairfield Inn in Marlton NJ check in was not good. Front desk clerk was distracted and took a long time to even welcome me. No ice machine was inconvenient and no pool was a disappointment. Room was clean and comfortable and hotel was close to major highways
Hotel light on amenities I am used to staying at Marriott properties so maybe I'm a little spoiled? Based on what I thought I was getting I was very disappointed. If you're not staying for more than 7 days you have to pay $10/day for housekeeping, if you want it. If you want fresh linens and towels you can exchange them at no cost by bringing your soiled linens to the front desk. The "grab and go" breakfast is muffins, oatmeal, coffee and fruit. Again, ok if that's what you're expecting but I wasn't. Lastly, the bed was stif... read more
Frequently asked questions about Extended Stay America - Philadelphia - Mt. Laurel - Pacilli Place
How is Extended Stay America - Philadelphia - Mt. Laurel - Pacilli Place rated?
Extended Stay America - Philadelphia - Mt. Laurel - Pacilli Place has a 4.2 star rating with 858 reviews.
When is Extended Stay America - Philadelphia - Mt. Laurel - Pacilli Place open?
Extended Stay America - Philadelphia - Mt. Laurel - Pacilli Place is open now. It will close tomorrow at 12:00 a.m.