Extended Stay America - Philadelphia - Mt. Laurel - Pacilli Place

Kenneth 

on Expedia

8 years ago

Bed was old and very hard. Pillows were flat and old. 

Nancy 

on Expedia

8 years ago

Great hotel for the price (compared to other hotels in the area). The front desk staff could definitely use some customer service training (young staff, most of the staff I talked to seemed to be very new and didn't know much), but other than that, the room was great. I never heard anyone above me or in the halls so that was good. Only drawback was the minimal continental breakfast they offer. It was instant oatmeal packs and a few granola bars every day. It would have some variety like yogurt and fruit. I will be staying th... read more

Anna 

on Expedia

8 years ago

Czysty hotel i duże pokoje. Niewielki ale czysty hotel, stosunkowo niedrogi. Duże pokoje, wygodne łózka. Miła obsługa, pozwolono nam zameldować się wcześniej niż to było w umowie. Na śniadanie kawa i muffin lub baton na wynos. Polecam. 

Kevin 

on Expedia

8 years ago

Close enough to Philly I only had two complaints: I had to walk about 300 yards from the hotel to get cellphone service, and the "free breakfast" was pretty meagre (paper thin granola bars, and no juice). Nothing fancy here, but my room was clean and quiet. 

Henry 

on Expedia

8 years ago

Nice hotel The breakfast could be better. Nothing really to choose from 

Damon 

on Expedia

8 years ago

Room was great except for refrigerator was extremely noisy... 

Janice 

on Expedia

9 years ago

So geared to 1 business traveler per room Overall, the hotel was nice & clean and had nice staff. However, it is very geared to one business traveler per room (since it is in a business park). My husband & I booked the room for our last night of a vacation. I'm sure other couples book the rooms also. Disappointment . . . only 1 bath towel in the room, only 1 plastic cup at the bathroom sink, no washcloth, 1 tiny shampoo, no kitchen supplies in the room (had to go down to the desk to request specific items), and the kitchenet... read more

Max. 

on Expedia

8 years ago

GO SOMEWHERE ELSE There are two sets of lobby doors which lead into the lobby. Both sets are manual and it is very challenging to negotiate the luggage cart by oneself through both doors. I received no help as well. I don't know how the disabled manage. The key cards are cheap and deactivate very quickly. I went down at 10:00pm on Saturday evening to get new ones or have the clerk reactivate mine and was met with an argumentative female who was literally blaming me for the key cards deactivation. I simply asked her to help a... read more

Isabel 

on Expedia

8 years ago

Wouldn't go back We stayed for the night, I booked for 2 adults and 2 kids. I thought it would be expected that the sofa bed would be used since 4 people cannot sleep ons queen bed, I opened sofa bed and only the mattress no sheets. I called front desk and was told to go to front desk for the sheets, then went back down for blankets. This is the first hotel I have to go down for things that should already come in the room. We travel a lot and this was a first. then 3 days later I check my credit card and I was charged $104.x... read more