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Extended Stay America - Philadelphia - Mt. Laurel - Pacilli Place
- Hotels
- Mount Laurel, NJ
About this business
Location details
500 Diemer Dr., Mount Laurel, NJ, 08054, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Good, clean, well priced
Business response:
It is pleasing to read that you had a comfortable stay with us. Thank you for the review. I'm glad you received clean and excellent accommodations at an affordable price. Our staff strives to make sure each guest is well taken care of. Thank you again for your review. It would be our pleasure for you to repeat your experience with us in the future.
great! super clean, full kitchen, laundry on site. very nice
Business response:
Thank you for taking the time to write a review of your experience with us. I'm glad you had a comfortable stay and that your enjoyed our amenities. Thank you again for your review. We look forward to seeing you in the future, should your travels bring you back to our area.
One and done Stay The room while nice size was barebones as it comes with a kitchen but no utensiles,glasses, ice machine. bed was hard as a rock as were the sheets, super stiff but the room was clean. Shower only had shampoo no conditioner. It is barebones in an area where the 6 other surrounding hotels offer much better amenities. Bfast was coffee and granola bar with apples and oranges. The front desk was very nice but does not have much to work with. Better known as 1 and done.
Business response:
Thank you for taking the time to write a review of your stay. We are happy to know that the room was a nice size and that the front desk staff was nice as well, however, we're sorry to hear that you weren't made aware that we have kitchen dishes and utensils at the front desk. We will retrain our staff to make sure to let each and every guest know that we have kitchen dishes and utensils at the front desk upon request. Thank you again for posting your review. I do hope that you will return to our hotel, or any of our other b... read more
The Good , the Bad, and the Ugly. Check in was easy. Grab and go breakfast was adequate, very roomy. But, there was several long strands of black hair in the tub, a dirty pair of pants and shirt in one of the drawers and a barking dog most of the day on Saturday the 28th. Also, the poor young lady that was left by herself for the early evening was stretched beyond what anyone should have to do and there was no backup help for her and several people waiting for things. It cost way too much for these things to happen.
Business response:
Linda - Thank you so much for sharing your experience with us. We are happy to know the check in process was easy, you found our grab-and-go breakfast to be adequate, and the room was spacious; however, we are truly sorry to hear about the strands of hair in the bath tub and the clothes in the drawer. Please know that we are retraining our team to make sure that all of our rooms are properly cleaned each and every time. Thank you again for posting your review. I do hope that you will return to our hotel, or any of our other ... read more
Big Room .air conditioning loud
Business response:
Thank you for taking the time to write a review of your stay. I am so sorry to know that your air conditioning unit was loud. We have since checked all of the units to make sure they are all working properly. Thank you again for posting your review. I do hope that you will return to our hotel, or any of our other brand locations, in the future.
Frequently asked questions about Extended Stay America - Philadelphia - Mt. Laurel - Pacilli Place
How is Extended Stay America - Philadelphia - Mt. Laurel - Pacilli Place rated?
Extended Stay America - Philadelphia - Mt. Laurel - Pacilli Place has a 4.2 star rating with 858 reviews.
When is Extended Stay America - Philadelphia - Mt. Laurel - Pacilli Place open?
Extended Stay America - Philadelphia - Mt. Laurel - Pacilli Place is open now. It will close tomorrow at 12:00 a.m.