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Extended Stay America - Phoenix - Airport

4.3
  • Hotels
  • Phoenix, AZ

About this business

HospitalityHotels

Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea. 

Location details

3421 E. Elwood St., Phoenix, AZ, 85040, United States

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WeekdayScheduleStatus
Mon12:00 a.m. to Midnight
Tue12:00 a.m. to Midnight
Wed12:00 a.m. to Midnight
Thu12:00 a.m. to Midnight
Fri12:00 a.m. to Midnight
Sat12:00 a.m. to Midnight
Sun12:00 a.m. to Midnight
4.31,817 reviews
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Latoya's profile image
Latoya 
10 months ago
Rodrick's profile image
Rodrick 
10 months ago
Thomas's profile image
Thomas 
10 months ago
Richard's profile image
Richard 
10 months ago
Jeffery's profile image
Jeffery 
10 months ago
lisa's profile image
10 months ago

Service needs improvement Hotel stay wasn't bad but the front desk needs to be more personable. I think a little interaction with the guest would go a long way. I think if they say good morning or have a nice day would go a long way. 

Leticia's profile image
Leticia 
10 months ago

It was ok..didn’t like the part where housekeeping doesn’t come clean unless I’m there for more than 14 days and the fact that I have to take the towels to the reception desk in order to get new one!! 

Business response:

Dear Leticia, Thank you for your feedback. We continually strive to improve our services and are pleased you had a comfortable experience. However, we are sorry that some concerns prevented it from being perfect. Your input is important to us, and we want to ensure every guest has a positive experience. We hope you'll consider staying with us again so we can exceed your expectations. Thank you for helping us become better.Sincerely,Hotel Management 

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Adriann 
10 months ago

The space was great! 

Business response:

Dear Adriann, On behalf of our entire team, thank you for taking the time to post such fantastic feedback about Extended Stay America! We are delighted that you thoroughly enjoyed your stay. It was such a pleasure hosting your visit, and we hope to have the honor of doing so again soon.Sincerely,Hotel Management 

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Anonymous 
10 months ago

Meh, cheap, not clean. The place is used. Dirty towels, the proir visitors shaving clippings all over the sink. Remnants of their toothpaste still in the sink. Its all of a 1.5-2 star hotel at best. At least there were no noticible critters. 

Business response:

Dear Guest, We sincerely apologize for your disappointing experience during your stay at our hotel. We take great pride in upholding high standards of cleanliness and guest satisfaction, and we regret any oversights that may have occurred. Your feedback has been communicated to our housekeeping team to prevent any recurrence of these issues. We sincerely hope that you will consider giving us another opportunity to provide you with a more seamless and enjoyable stay in the future.Sincerely,Hotel Management 

Frequently asked questions about Extended Stay America - Phoenix - Airport

How is Extended Stay America - Phoenix - Airport rated?

Extended Stay America - Phoenix - Airport has a 4.3 star rating with 1,817 reviews. 

When is Extended Stay America - Phoenix - Airport open?

Extended Stay America - Phoenix - Airport is open now. It will close tomorrow at 12:00 a.m.