Extended Stay America - Phoenix - Airport

Business response:

Dear Lorraine, Thank you for the kind words regarding your time at Extended Stay America. Our highest priority is making sure you have an exceptional stay in all areas of our hotel, and we are glad we could make that happen for you. Your satisfaction is our priority, and we hope to welcome you again soon for another enjoyable visit.Sincerely,Hotel Management 

Business response:

Dear James, Thank you for taking the time to share your review. We are pleased that our location near the airport was convenient for your travel plans. We appreciate your valuable feedback and look forward to welcoming you back soon.Sincerely,Hotel Management 

Business response:

Dear Karen, Thank you for providing your valuable feedback. We extend our sincerest apologies for any inconvenience you may have encountered in relation to your concerns. Your feedback has been noted, and we are committed to upholding a high standard of quality and service and will be sure to look into this further. We look forward to the possibility of your return, allowing us the opportunity to provide you with an improved experience.Sincerely,Hotel Management 

Business response:

Dear Edward, Thank you so much for your kind words about Extended Stay America! We're thrilled to hear that you found our hotel exceptionally clean during your stay. Our dedicated team works hard to ensure a pristine environment for all our guests. Your positive feedback means a lot to us, and we look forward to welcoming you back for another spotless experience.Sincerely,Hotel Management