This profile has been claimed by the business owner or representative.
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
3421 E. Elwood St., Phoenix, AZ, 85040, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 12:00 a.m. to Midnight | |
Tue | 12:00 a.m. to Midnight | |
Wed | 12:00 a.m. to Midnight | |
Thu | 12:00 a.m. to Midnight | |
Fri | 12:00 a.m. to Midnight | |
Sat | 12:00 a.m. to Midnight | |
Sun | 12:00 a.m. to Midnight |
The space was great!
Business response:
Dear Adriann, On behalf of our entire team, thank you for taking the time to post such fantastic feedback about Extended Stay America! We are delighted that you thoroughly enjoyed your stay. It was such a pleasure hosting your visit, and we hope to have the honor of doing so again soon.Sincerely,Hotel Management
Meh, cheap, not clean. The place is used. Dirty towels, the proir visitors shaving clippings all over the sink. Remnants of their toothpaste still in the sink. Its all of a 1.5-2 star hotel at best. At least there were no noticible critters.
Business response:
Dear Guest, We sincerely apologize for your disappointing experience during your stay at our hotel. We take great pride in upholding high standards of cleanliness and guest satisfaction, and we regret any oversights that may have occurred. Your feedback has been communicated to our housekeeping team to prevent any recurrence of these issues. We sincerely hope that you will consider giving us another opportunity to provide you with a more seamless and enjoyable stay in the future.Sincerely,Hotel Management
Would not stay again Hotel is very run down and in need of remodeling.
Business response:
Dear Oscar, Thank you for choosing our hotel and taking the time to share your concerns. We extend our sincere apologies if your stay did not meet your expectations. Please be assured that your feedback will be thoughtfully discussed with the appropriate individuals. Your comfort and satisfaction are of paramount importance to us, and we look forward to the opportunity to provide you with the exceptional experience you rightfully deserve in the future.Sincerely,Hotel Management
Correct bien placé Proche aéroport
Hotel was clean. Staff was friendly but hard to get her out of the corner at her desk. When I first arrived I waited a good amount of time so she could finish her conversation with another employee from her desk.
Business response:
Dear Lacy, Thank you for the review and for staying with us. We value providing considerate and attentive service, and we regret the inconveniences you experienced during check-in. This occurrence does not reflect the usual standard of our hotel, as we consistently strive to offer an outstanding experience to all our guests. Please know that this will be addressed, and we are grateful for your feedback. On the positive side, we appreciate you acknowledging the cleanliness and comfort of our hotel. We would love the opportuni... read more
It was good for a quick 1 night stay and good coffee.
Business response:
Dear Elizabeth, We would like to express our sincere gratitude for taking the time to share your positive feedback about your stay at Extended Stay America. We are delighted to hear that you enjoyed our coffee and had an exceptional experience. Your kind words are greatly appreciated, and we look forward to welcoming you back in the near future.Sincerely,Hotel Management
Close to the airport, parking was good. Liked how there’s only one way in and out.
Extended Stay America - Phoenix - Airport has a 4.3 star rating with 1,851 reviews.
Extended Stay America - Phoenix - Airport is open now. It will close tomorrow at 12:00 a.m.