This profile has been claimed by the business owner or representative.
Extended Stay America - Phoenix - Airport
- Hotels
- Phoenix, AZ
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
3421 E. Elwood St., Phoenix, AZ, 85040, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Adequate for a quick stay before catching a flight. Hotel is in an industrial area. Hotel was a bit run down, and people came and went all times throughout the night (probably because of airport travel).
Business response:
Dear Kristal, Thank you for choosing to stay with us and for taking the time to share your review. We are pleased that, with the exception of a few issues, you had a pleasant stay overall. Our team always appreciates knowing where we can redirect our focus in order to strengthen our hospitality efforts, so we are grateful for each of your comments. We enjoyed having you as our guest and hope for the opportunity to host your future visits.Sincerely,Hotel Management
HoneyMoon Sweet 😋 Excellent stay . Only one incident that was quickly resolved and didn't color the experience overall. Staff was very efficient and helpful. My spouse suffers from severe social anxiety and struggles with many situations requiring his focus
Every service was great I would recommend it
Business response:
Dear Judith, We sincerely appreciate the positive feedback regarding your experience at Extended Stay America. Your kind words are truly valued, and we are pleased to have been able to provide you with an enjoyable stay. It was a privilege to accommodate your visit, and we look forward to the possibility of welcoming you back shortly.Sincerely,Hotel Management
Great and Friendly staff Flight arrived late , Car rental took forever to get, I didn’t get check in until, Well after 1:30am but Staff was prompt to the front desk and the guy that help me was really nice, Even when I check out good customer service
Fine About what you can expect for the price. Easy, comfortable, no frills place for a quick overnight. Staff was courteous. Note that the provided breakfast includes only oatmeal packets, coffee, and packaged muffins.
Business response:
Dear Katelyn, Thank you for your recent visit and your feedback. We are glad you had a comfortable experience with our staff and that the price value met your anticipations. However, we sincerely apologize for not meeting your expectations with our complimentary grab-and-go breakfast. We will share your comments with our team to explore more options for future offerings. We value you as our guest and would love the opportunity to host you again. Thank you again, and we wish you all the best.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Phoenix - Airport
How is Extended Stay America - Phoenix - Airport rated?
Extended Stay America - Phoenix - Airport has a 4.3 star rating with 1,731 reviews.
When is Extended Stay America - Phoenix - Airport open?
Extended Stay America - Phoenix - Airport is open now. It will close tomorrow at 12:00 a.m.