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Extended Stay America - Phoenix - Airport
- Hotels
- Phoenix, AZ
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
3421 E. Elwood St., Phoenix, AZ, 85040, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Super nice like a condo close to downtown and airport can use metro bus for transport
Business response:
Thank you for choosing to stay at Extended Stay America during your visit. We are delighted to hear you had an enjoyable stay, and our location close to downtown and the airport was perfect for your needs. We appreciate you being our guest and look forward to welcoming you back. Sincerely, Hotel Management
There was hair in the shower and the room and entire hotel smelled like cigarette smoke.
Business response:
We apologize for the odor and cleanliness issues which left you with a less than favorable impression of our hotel. Your experience is noted and has been brought to the attention of our housekeeping department. We assure you that remedial steps are underway so such issues don’t happen again. Please consider giving us a chance to redeem ourselves in the future. Sincerely, Hotel Management
This property is ok for one night! But, it is pretty old, didn’t smell good and did not look very clean. Other than that the staff was nice and I did not have any problem
Business response:
We appreciate you choosing our hotel and for providing your review. Although you were satisfied with our service and facilities, we apologize as we couldn't hit the mark of your expectations for a perfect visit. Your observations regarding the housekeeping issues are noted, and they will be discussed with the appropriate team ensuring we take the necessary actions to solve them immediately. We hope to have another chance so we can deliver you an exceptional experience. Sincerely, Hotel Management
Location is superb. Cleanliness and low noise level
Business response:
Thank you for staying at Extended Stay America and leaving a review of your experience here. It is a pleasure to know you liked everything we have to offer and that our ideal location was the highlight of your entire stay. Your comments are highly appreciated, and we look forward to serving you and your boyfriend again soon. Sincerely, Hotel Management
I really didn’t like the location ...
Business response:
Margarita, thank you for being our guest. It’s a pleasure to know overall you had a pleasant stay with us. However, we are sorry our location was not that appealing to you. On behalf of everyone here, we invite you to revisit us for an even better experience. Sincerely, Hotel Management
Excellent experience, nice room, cost effective. Right off Interstate 10. Room was clean, nice bathroom, in a safe location.
Business response:
Chris, thank you for the fantastic feedback about your stay at Extended Stay America. We are delighted to know you were fascinated with our well-kept property and that our location surpassed your expectations. We appreciate the outstanding review and look forward to your future visit. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Phoenix - Airport
How is Extended Stay America - Phoenix - Airport rated?
Extended Stay America - Phoenix - Airport has a 4.3 star rating with 1,732 reviews.
When is Extended Stay America - Phoenix - Airport open?
Extended Stay America - Phoenix - Airport is open now. It will close tomorrow at 12:00 a.m.