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Extended Stay America - Phoenix - Airport
- Hotels
- Phoenix, AZ
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
3421 E. Elwood St., Phoenix, AZ, 85040, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Customer service was great. Our room wasn’t very clean. Vent is very dirty. Shower curtain was small. Overall room didn’t feel too clean
Business response:
Thank you for being our guest. Although you were impressed with our courteous associates, we are sorry for the cleanliness issues you encountered. A clean, fresh suite is our top priority, and we will work with our staff to ensure that this was an isolated issue. On behalf of everyone here, we invite you to revisit us for an even better experience. Sincerely, Hotel Management
Very nice property, and rooms are clean lots of space no bug's what so ever area is safe,not many places to eat though.
Business response:
Thank you for sharing your comments online. It is a delight to know you were impressed with how well-kept our property is and that you had a great stay with us. On behalf of everyone here at Extended Stay America, we invite you to visit us again soon. Sincerely, Hotel Management
Breakfast limited to apple and granola bar. Coffee is terrible.
Business response:
We are sorry our complimentary breakfast offerings did not meet your satisfaction. When we receive this type of valuable feedback, it is always shared with our Brand Leaders so they have knowledge of our guests' desires regarding breakfast choices and assists them in determining new future offerings. Thank you for your feedback, and please consider staying with us again. Sincerely, Hotel Management
Nice first time stay. Would stay again. The room was a single and had a desk. Mattress nice and firm with good density pillows.
Business response:
Thank you for choosing Extended Stay America for your recent visit to Phoenix. We love knowing how much you enjoyed your room and that you had a comfortable night's rest. We appreciate your feedback and look forward to welcoming you back for another relaxing stay. Sincerely, Hotel Management
I love everything about this hotel. I would stay again
Business response:
Thank you for the perfect rating! We are overjoyed to learn that from start to finish, your stay was nothing short of exceptional. It was a pleasure having you at Extended Stay America, and we look forward to welcoming you back soon. Sincerely, Hotel Management
A good bang for the buck. This is a farily new and nice hotel. Continental breakfast.
Business response:
Michael, thank you so much for the positive feedback. It’s a pleasure knowing your visit with us was an enjoyable one. We hope to see you again soon at Extended Stay America. Sincerely, Hotel Management
The carpet needed a washing near the night stands, there was something there left by a previous resident.
Business response:
Thank you for choosing to stay with us at Extended Stay America. We're glad overall you had a pleasant time while you were here. However, we're sorry for the cleanliness issues you encountered in your room. Please know your feedback regarding the oversight is shared with our housekeeping team to prevent such incidents from occurring again. It was a pleasure to have you as our guest, and we hope to see you again soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Phoenix - Airport
How is Extended Stay America - Phoenix - Airport rated?
Extended Stay America - Phoenix - Airport has a 4.3 star rating with 1,732 reviews.
When is Extended Stay America - Phoenix - Airport open?
Extended Stay America - Phoenix - Airport is open now. It will close tomorrow at 12:00 a.m.