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Extended Stay America - Phoenix - Airport
- Hotels
- Phoenix, AZ
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
3421 E. Elwood St., Phoenix, AZ, 85040, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
I am so glad that we met most of your expectations. Thanks for staying with us at Extended Stay America Phoenix Airport.
Business response:
Maryellen, I am glad that we met most of your expectations. Thanks so much for staying with us at Extended Stay America Phoenix Airport.
Room I stayed in had everything I needed. Property is old, but well maintained. A great bargain and convenient for airport travel.
Business response:
Thank you for sharing highlights of your stay at Extended Stay America. A comfortable room always makes for a great impression, and we are delighted to know you enjoyed the comfort of your room too. We are glad you had a relaxing stay and hope you’ll come back for another restful visit. Sincerely, Hotel Management
House cleaner walked in on me changing cloths one hour before I was needed to leave. Vary uncomfortable
Business response:
Tyrone, we cannot apologize enough for the poor service you received during your visit. Your comments have been shared with the appropriate individual to be sure we meet the high standards you expect from our brand every single stay. We are committed to making sure we do not repeat what you experienced. Thank you again for your feedback, and we hope to redeem ourselves in the future. Sincerely, Hotel Management
Just ok Staff was great, very helpful. Room was adequate, beds were just ok, bathroom door was in need of repair/wouldn’t close properly and one of the wall sconce lights had a short in it and definitely needs to be looked at/fixed.
Business response:
Thank you for being our guest and for taking time to review your experience at Extended Stay America. It is delightful to know you found your suite comfortable and you were pleased with the exceptional service from our staff. We work hard to provide high levels of service, so we will share your compliments with the team to let them know their efforts are appreciated. Your concerns regarding the lights and the bathroom door have been shared with the maintenance team to fix it immediately. Thank you again for choosing our hote... read more
Extended stay was more economical for my short trip. The hotel seemed a bit smokey and other than 1 bar hand soap there’s no basics in the rooms. They are available from front desk. Also the room key wouldn’t work the morning I was scheduled to check out. I guess you’re not supposed to need to go back in so I had to have the key re-keyd.
Business response:
Thank you for rating your pleasant experience at Extended Stay America. It is always our attempt to provide a comfortable stay for each guest, and we are glad to see we accomplished this while you were here. However, we regret any inconvenience caused. We hope to be your hotel of choice whenever you are back in this area. Sincerely, Hotel Management
Business response:
I am so glad that your stay with us was so great. Thanks for choosing the Extended Stay America Phoenix Airport.
Business response:
Tracy, I am so glad that we met most of your expectations. Anything we could have done better to make your stay great?
Average
Business response:
William, thank you for your visit. We are glad to see that overall you had a good stay; however, we apologize for failing to meet some of your expectations. It was our pleasure hosting you, and we hope you will give us another chance to provide you with a better experience. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Phoenix - Airport
How is Extended Stay America - Phoenix - Airport rated?
Extended Stay America - Phoenix - Airport has a 4.3 star rating with 1,732 reviews.
When is Extended Stay America - Phoenix - Airport open?
Extended Stay America - Phoenix - Airport is open now. It will close tomorrow at 12:00 a.m.