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Extended Stay America - Phoenix - Airport - Tempe
- Hotels
- Tempe, AZ
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
2165 W. 15th St., Tempe, AZ, 85281, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Great place! The front desk staff were very friendly and helpful upon check-in. The guy Jesse? I believe that was his name. He gave me a complimentary upgradr because the room i had booked was cleaned but hadnt been checked yet (I did arrive just before 3pm). I thought this was great because usually hotels wouldve just rented you the room you paid for. I thought that was honest and professional of him. I would definately stay here again.
Business response:
Lauren, thank you for being a guest at Extended Stay America and reviewing your stay. We are delighted to know you enjoyed the room upgrade and that you were highly impressed with the service you received from Jesse. We will share your compliments with him. On behalf of everyone, we invite you to revisit us soon. Sincerely, Hotel Management
Would stay again The experience was great other than the TV and WiFi kept freezing and kicking us out, other than that, very quiet and comfortable.
Business response:
Celina, thank you for choosing Extended Stay America and for reviewing your stay. We are glad you were pleased with most aspects of your stay, but we regret the disappointment you experienced due to the maintenance issue. We will share your feedback with our engineering team and make sure the issues you outlined are fixed. We hope to have the chance the welcome you back and provide you with a better experience. Sincerely, Hotel Management
Had not updated listing to indicate no coffee and no coffee makers
Business response:
Thank you for being our guest. We regret your disappointment with some of our amenities not being available due to the current circumstances. We apologize if this was not adequately communicated with you, and we will share your comments appropriately. We hope to have another chance to provide you with a better experience in the future. Sincerely, Hotel Management
The staff at this property are all great! They all go above and beyond to make your stay comfortable.
Business response:
Thank you for staying at Extended Stay America and for writing about your wonderful experience. The needs of our guests are indeed our top priority, and we are glad this is apparent in the quality of service you received. Your recognition is highly appreciated, and we look forward to welcoming you again. Sincerely, Hotel Management
Clean and Comfortable with Reasonable Price The room was clean, large and the beds were comfortable, except for the pull out bed, the mattress was a bit on the thin side (that is normal for pull outs I think). But there was no bedding for the pull out bed. Also, even though it was a suite with kitchen nothing at all was provided except for one dish towel. All the surfaces were clean and the fridge worked well, if we had brought our own stuff I would not have hesitated to cook in there. We went out to eat the one night we wer... read more
Business response:
Janice, we appreciate you sparing some time to review your experience. It was a delight to know you liked your clean and well-equipped suite and that you had a comfortable stay. Please note, to ensure the cleanliness of kitchenware, brand standards require us to keep them at the front desk. Thank you for your rating, and we look forward to seeing you again at Extended Stay America. Sincerely, Hotel Management
Perfect for me! Great front desk service. I had broken hair blow dryer. Very clean. I Travel for work. I stayed 3 months. Somewhat pricey.
Business response:
Thomas, thank you for reviewing your stay at Extended Stay America. We are glad you were pleased with our courteous front desk service and immaculate accommodations. However, we regret we were not able to meet some of your expectations. We appreciate your feedback and hope to have the chance to welcoming you back soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Phoenix - Airport - Tempe
How is Extended Stay America - Phoenix - Airport - Tempe rated?
Extended Stay America - Phoenix - Airport - Tempe has a 4.3 star rating with 1,316 reviews.
When is Extended Stay America - Phoenix - Airport - Tempe open?
Extended Stay America - Phoenix - Airport - Tempe is open now. It will close tomorrow at 12:00 a.m.