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Extended Stay America - Phoenix - Airport - Tempe
- Hotels
- Tempe, AZ
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
2165 W. 15th St., Tempe, AZ, 85281, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
It wasn't the best. Probably wouldn't Stay there in Temoe anymore..
Business response:
Raymond, thank you for your review. Your total satisfaction is always our top priority, and we are sorry we failed to deliver that. Please give us an opportunity to restore your confidence in us. Sincerely, Hotel Management
Inside hallways and stairwell was dirty the whole stay there, got stuck in elevator for a few minutes, elevator did not work on last day there, stools in our room were filthy and our toilet plug up
Business response:
Thank you for taking the time to give important specifics in your evaluation of our hotel. We apologize for the cleanliness issues you encountered in your suite. Your feedback will be shared with our housekeeping team for review and action. Unfortunately, maintenance issues do arise from time to time, and once identified we work as quickly as possible to get everything fully operational. We hope you will afford us an opportunity to redeem ourselves in the future. Sincerely, Hotel Management
Business response:
Thank you for your feedback. We will be addressing your concerns
The personnel are outstanding professionals and people overall. The cleanliness of the floors was very disappointing
Business response:
Thank You for staying with us. We appreciate your feed back. We take all reviews very seriously. We will strive to do better a better job. We look forward to seeing you in the future and hope you notice our improvements.
Business response:
Thank you for staying with us. We are glad you enjoyed your stay, we look forward to seeing you in the future.
Super impressed with the value for my dollar. I felt I paid half the money this room was worth. Great front desk. All three I dealt with were as good as it gets. Some of my personal Items fell behind the nightstand next to bed. I moved it away from wall and found a used condom, piece of toast, napkins and an ink pen. I brought it up quietly to the front desk due to subject of the concern in front of other customers. He apologized and said they should have moved furniture at cleaning. It won’t stop me from coming back get. A ... read more
Business response:
Wesley, thank for the feedback. We are glad to read you ahd an overall satisfactory stay and liked our front desk service. However, we are sorry for the cleanliness you experienced in your room. Our procedure is to inspect every room prior to guest check-in, and obviously this step was missed. We will address this matter with the head of our housekeeping associates to help avoid this issue in the future. We hope you will consider giving us another opportunity to serve you. Sincerely, Hotel Management
Business response:
Thank You for staying with us. We appreciate you staying with us and look forward to seeing you in the future.
Frequently asked questions about Extended Stay America - Phoenix - Airport - Tempe
How is Extended Stay America - Phoenix - Airport - Tempe rated?
Extended Stay America - Phoenix - Airport - Tempe has a 4.3 star rating with 1,234 reviews.
When is Extended Stay America - Phoenix - Airport - Tempe open?
Extended Stay America - Phoenix - Airport - Tempe is open now. It will close tomorrow at 12:00 a.m.