Extended Stay America - Phoenix - Airport - Tempe

Business response:

Thomas, thank you for reviewing your stay at Extended Stay America. We are glad you were pleased with our courteous front desk service and immaculate accommodations. However, we regret we were not able to meet some of your expectations. We appreciate your feedback and hope to have the chance to welcoming you back soon. Sincerely, Hotel Management 

Business response:

Frances, thank you for rating your stay at Extended Stay America. Nothing is more important than your satisfaction, so we are delighted you gave us a perfect score. We appreciate your business and look forward to seeing you again soon. Sincerely, Hotel Management 

Business response:

Jeffery, thank you for the perfect rating. We are glad you had a wonderful time at Extended Stay America. It was a pleasure having you as our guest, and we look forward to welcoming you back for another outstanding experience. Sincerely, Hotel Management 

Business response:

Thank you for your fabulous rating and for letting us know your stay at Extended Stay America was exceptional. It was a pleasure having you as our guest, and we look forward to welcoming you again in the near future. Sincerely, Hotel Management 

Business response:

Stacy, we are thrilled you had an excellent stay at Extended Stay America, and we appreciate the fantastic rating. It was our pleasure accommodating you, and we look forward to your next visit with us. Sincerely, Hotel Management 

Business response:

Gloria, thank you for being our guest. Our top priority is for you to have an enjoyable stay, and from your five-star rating, we are pleased to have exceeded your expectations. It was a pleasure hosting you at Extended Stay America, and we look forward to welcoming you again soon. Sincerely, Hotel Management 

Business response:

Loretta, thank you for choosing to stay with us and for taking the time to post a review. We are delighted to have exceeded your expectations and that you enjoyed your stay. It was our pleasure accommodating you, and we hope you will make Extended Stay America your home away from home whenever your travels bring you to our city. We look forward to your next visit. Sincerely, Hotel Management 

Business response:

Brenda, thank you for rating your stay at Extended Stay America. Nothing is more important than your satisfaction, so we are delighted you gave us a perfect score. We appreciate your business and look forward to seeing you again soon. Sincerely, Hotel Management 

Business response:

Thank you for choosing to stay with us. We were sorry to read that we did not live up to your expectations and apologize for the service issues you encountered. We will share your comments with our department heads so that we can take corrective actions. We regret the inconvenience caused, and we would appreciate you giving us another opportunity so you can experience our hotel as you should have on this visit. Sincerely, Hotel Management