This profile has been claimed by the business owner or representative.
Extended Stay America - Phoenix - Airport - Tempe
- Hotels
- Tempe, AZ
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
2165 W. 15th St., Tempe, AZ, 85281, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Nice area of town, close to I-10 but away from traffic. Front desk closed 11pm to 7am. Rooms are clean and quiet but kitchenette area was dated. No bathroom fan.
Business response:
Brian, thank you for sharing your gracious review of Extended Stay America. We appreciate you for confirming you liked the convenience of our location and that our calm atmosphere made for a relaxing stay. On behalf of everyone here, we invite you to visit us again soon. Sincerely, Hotel Management
Drab and Dreary This hotel is rather dated and dreary. It wasn't dirty but very well worn. When I first checked in, I had to sign their no smoking policy that had a $250 penalty. The first room they gave me reeked of cigarette smoke! Thankfully there was a hotel employee in the hallway when I opened the stinky hotel room door and he helped get me a new room. I am very grateful for his help.
Business response:
Therese, thank you for being our guest. Although you had an overall pleasant stay, we sincerely apologize that our facility fell short of your standards. Your feedback with regard to the condition of our property and it’s overall cleanliness will help us improve our future guest experiences moving forward. We hope the positive aspects of your stay will bring you both back to us. Sincerely, Hotel Management
We had originally plan on staying dir two days, but we had an emergency which shorten our stay. But we explained and spoke with Travelocity we were still charged anyways.
Business response:
Thank you for choosing us. We delighted to know you had a pleasant stay with us that our offerings were to your satisfaction. We hope to have another chance of hosting you. Sincerely, Hotel Management
quick drop off in Tempe Drove my sister back to college. Was looking for a inexpensive room that had good reviews and offered a kitchen, was comfortable for 3 people in case the family decided to join and offered a pool and gym with free breakfast. This room had all the above. The room was nice, clean and comfortable. Spent the afternoon, resting from the long drive into Tempe and preparing for the long drive back the next day. Went out on the the town that night and ended up not returning back to the room until the next mo... read more
Business response:
Thank you for choosing Extended Stay America while here to drop your sister. We are glad to know you enjoyed your stay with us and liked your well-appointed suite. It was a pleasure having you as our guest, and we look forward to hosting you again soon. Sincerely, Hotel Management
It was a great place stay. The room was clean and the surroundings of the property was safe.
Business response:
Thank you for selecting Extended Stay America. Delivering well-appointed rooms and a safe environment has been our aim, and we are happy you acknowledged these in your review as the highlight of your stay. Your recommendation is highly valued, and we look forward to seeing you again soon. Sincerely, Hotel Management
The stay was great I stay there again next time a little longer
Business response:
Thank you for choosing Extended Stay America and for your kind review. We are thrilled to know we met all your expectations and you had a great stay. It was a pleasure having you as our guest, and we look forward to hosting you again soon. Sincerely, Hotel Management
Unpleasant Difficult to find comfort in an unclean smelly room. Location and service were good, but I had to leave and seek another hotel to gain comfort.
Business response:
Thank you for your review. We are glad to read you liked our overall service and our location was perfect for your needs. However, we are sorry you had a few housekeeping issues with your room and that we fell short of our usual service delivery. Feedback such as this helps us to do a better job in the future. We appreciate your feedback and hope you will stay with us again when you return to this area. Sincerely, Hotel Management
Business response:
Sharon, thank you for staying with us and taking the time to share your rating. Our goal is to maintain the highest standards, and we are sorry for falling short of this. We hope to have the opportunity to make your next stay perfect in every respect. Sincerely, Hotel Managementq
Frequently asked questions about Extended Stay America - Phoenix - Airport - Tempe
How is Extended Stay America - Phoenix - Airport - Tempe rated?
Extended Stay America - Phoenix - Airport - Tempe has a 4.3 star rating with 1,234 reviews.
When is Extended Stay America - Phoenix - Airport - Tempe open?
Extended Stay America - Phoenix - Airport - Tempe is open now. It will close tomorrow at 12:00 a.m.