This profile has been claimed by the business owner or representative.
Extended Stay America - Phoenix - Airport - Tempe
- Hotels
- Tempe, AZ
About this business
Location details
2165 W. 15th St., Tempe, AZ, 85281, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
I found cheaper reservation at a more reasonable company
Business response:
Thank you for your feed back. We will continue to improve our service and earn a perfect 10
Like the kitchen even though we did not use it as we where only there overnight. Breakfast could have had a little more. Hot water for tea and oatmeal was lukewarm.
Business response:
Thank you for choosing Extended Stay America for your overnight stay. We are pleased overall you enjoyed your stay. Your feedback regarding the breakfast will be shared with our Brand Leaders. We hope to have another opportunity to welcome you back soon for a much better experience. Sincerely, Hotel Management
Business response:
Thank you for your feed back. We appreciate you staying with us.
Good area, did not specify it was a pet friendly hotel and I do not have any pets, hallways did not smell good
Business response:
Thank you for being our guest. Although you liked our convenient location, we apologize for the odor issue in the hallway. Your feedback concerning the smell issue is discussed with the appropriate team to do a deep cleaning of the hallway. Please give us a chance to regain your trust and earn your highest marks in the near future. Sincerely, Hotel Management
Business response:
Thank you for your feed back. We are happy you chose to stay with us.
Business response:
Thank you for your feed back. I appreciate you staying with us and look forward to seeing you next time.
The hotel didn’t have room service, guests are to throw away their own trash and breakfast is just grab and go snacks not a full breakfast as advertised on the hotel website.
Business response:
Thank you for sharing your feedback. We are sorry for you were unhappy with our housekeeping policy. To respect the privacy of our guests staying for long periods of time, our housekeeping service is conducted on a weekly basis, although we are always happy to provide you this service at your request for a minimal fee. Also, your comments regarding the breakfast offerings will be shared with our brand leaders to determine new breakfast choices. We hope to host you again in the future so that we can provide you with a much be... read more
Frequently asked questions about Extended Stay America - Phoenix - Airport - Tempe
How is Extended Stay America - Phoenix - Airport - Tempe rated?
Extended Stay America - Phoenix - Airport - Tempe has a 3.2 star rating with 2,207 reviews.
When is Extended Stay America - Phoenix - Airport - Tempe open?
Extended Stay America - Phoenix - Airport - Tempe is open now. It will close tomorrow at 12:00 a.m.