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Extended Stay America - Phoenix - Airport - Tempe
- Hotels
- Tempe, AZ
About this business
Location details
2165 W. 15th St., Tempe, AZ, 85281, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
Nicole, thank you for being our guest. We are pleased you enjoyed your stay overall, but it seems we may have missed meeting some of your expectations. We are sorry if we disappointed you, and we hope to have another opportunity to welcome you back soon. Sincerely, Hotel Management
Business response:
Kelly, thank you for letting us know your visit to Extended Stay America was perfect in every way. We appreciate you being our guest and look forward to welcoming you back soon. Sincerely, Hotel Management
Quite & Friendly
Business response:
Anita, thank you for letting us know your visit to Extended Stay America was perfect in every way. We appreciate you being our guest and look forward to welcoming you back soon. Sincerely, Hotel Management
Business response:
Thank you for letting us know your visit to Extended Stay America was perfect in every way. We appreciate you being our guest and look forward to welcoming you back soon. Sincerely, Hotel Management
A place to sleep for your trip Pretty basic/bare service start to finish. Absolutely no thrills here. 3 p.m. check-in was a huge surprise though after landing at noon. The location is right next to the highway and some major streets so getting to and from it was a breeze, and parking was plentiful. Not sure if it was just because of COVID or if this was normal operation but house keeping never came by my room and I didn't actually see a cleaner until the morning I was checking out. (Checked in 3pm Monday, left 9:30 a.m. Wedn... read more
Business response:
William, thank you for your review. We are glad you had an overall satisfactory stay, liked your comfortable suite and our convenient location. Please know, our housekeeping service is provided once a week for guests staying eight or more nights. For those who are staying for shorter periods of time, services are available for a minimal fee and linen exchange is available at the front desk at any time and complimentary. Thank you for being our guest, and we invite you to come back and stay with us the next time you are in ou... read more
The staff and everything was nice and very laid back. The room was very clean and everything worked perfect! We felt very comfortable here.
Business response:
Thank you for being our guest at Extended Stay America and for the fantastic feedback. We are glad to know you had a great stay and that you were impressed with our spotless accommodations and courteous associates. It was a pleasure hosting you, and we look forward to seeing you again soon. Sincerely, Hotel Management
Friendly staff, room nice & clean. Will visit property agaij.
Business response:
Thank you for reviewing your experience at Extended Stay America. It was a pleasure knowing your comfortable room made your stay a relaxing one and that you were impressed with the service delivered by our courteous associates. Your rating is genuinely appreciated, and we look forward to your return visit. Sincerely, Hotel Management
Will go again Nice staff, dining around and spacious.
Business response:
Chanel, thank you for choosing to stay with us at Extended Stay America and for your excellent review. We are thrilled to know you were impressed with our affable associates and refreshing property. It is also a pleasure to learn that our location with easy access to many restaurants worked well for you. Thank you once more for being our guest, and we look forward to seeing you again for another exceptional experience. Sincerely, Hotel Management
The room we stayed in the beginning the tub was clogged. We were moved to another room at our request, it was not offered, and we were good. We stayed on the third floorand their elevator did not work. In our second room we could not feel the AC in the adjoining room.
Business response:
Sherry, thank you for sharing your thoughts about your stay with us. We are sorry for the issues you experienced in the suites assigned to you, and we regret the inconvenience this caused. Your comments have been discussed with our maintenance team to take the necessary steps and address the concerns you outlined. We encourage you to try us again in the near future, as we are confident you will have a better experience. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Phoenix - Airport - Tempe
How is Extended Stay America - Phoenix - Airport - Tempe rated?
Extended Stay America - Phoenix - Airport - Tempe has a 3.2 star rating with 2,342 reviews.
When is Extended Stay America - Phoenix - Airport - Tempe open?
Extended Stay America - Phoenix - Airport - Tempe is open now. It will close tomorrow at 12:00 a.m.