Extended Stay America - Phoenix - Airport - Tempe

ExtendedStay 

on Expedia

5 years ago

The property is located in a nice business park close to downtown Tempe, East Phoenix, and Sky Harbor International Airport. The room was nice and clean. I didn’t like the fact that I had to make my bed(sofa bed). There was no free breakfast which I consider false advertising. However, the front desk staff were helpful and pleasant. The price was right. 

Anonymous 

on Expedia

5 years ago

Staff was courteous and helpful. Breakfast was lacking 

Anonymous 

on Expedia

5 years ago

The gentleman upon walk in was very pleasant to work with 

Lorie 

on Expedia

5 years ago

Don’t ask for a late check out! We asked the night before for a late check out at noon, at 11:05am there is a knock at the door, I told them we arranged for a late check out. Then 10 minutes later the maid knocks at the door. I tell her we have a late check out. 5 minutes later we get a call. Omg seriously? Then at 1205 just as I am about to walk out another phone call! If you guys would leave me alone I would have been out by noon. Other than that we had a great experience. Front door staff was super friendly and helpful. 

ANgel 

on Expedia

5 years ago

Be aware The stay was ok. Front desk had a new trainee that did not quite know what to do. The other ront desk clerk was to busy on the phone and then left. So the service was way below standard. Also lots of shady people staying at the hotel. Good for one night only. 

Olga Marie 

on Expedia

5 years ago

Customer Service Excellent, well mannered employees Thank you Johnny and Jon.