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Extended Stay America - Phoenix - Airport - Tempe
- Hotels
- Tempe, AZ
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
2165 W. 15th St., Tempe, AZ, 85281, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Tired Just needed a place to lay my head after a long travel day. Price was right and the stay was fine.
Business response:
Heidi, thanks for the wonderful feedback. We are glad to read you had a relaxing stay and that you found us to be a great value. It was a pleasure knowing you were satisfied with the facilities we offer, and we would love to welcome you back soon. Sincerely, Hotel Management
Business response:
Thank you for being our guest at Extended Stay America. We appreciate your rating and are delighted that your visit with us was a great one. It was good to have you here, and we hope you will come and see us again soon. Sincerely, Hotel Management
Better than expected Hotel is in a good neighborhood and it's clean and quiet. Rooms have small kitchen with full size refrigerator small stovetop, sink, dishwasher and microwave, breakfast bar and seating area. To use kitchen you have to go to front desk to get cookware. We didn't use it, but it's available. Breakfast there is only granola bars, instant oatmeal packets and coffee. There is a Denny's close by though. We didn't use pool area but it looked clean. This is a no-frills place but it is clean and decent and the sta... read more
Business response:
Thank you for staying at Extended Stay America and for the wonderful feedback. We are glad to read you had an enjoyable stay with us. Your comments regarding breakfast specifics have been shared with our Brand Leaders to assist them when determining new offerings for future implementation. Thanks for being our guest, and we hope to welcome you back for enjoying a much better visit. Sincerely, Hotel Management
Crummy room, terrible bed, hair dryer didn't work,
Business response:
Thank you for being our guest and for sharing your feedback. We are happy you enjoyed your overall stay. However, we are sorry we missed meeting some of your expectations and regret if any inconvenience caused. Thanks again, and we hope you will visit us when in our area. Sincerely, Hotel Management
Good stay Good
Business response:
Thank you for staying at Extended Stay America. We are glad to read you had an enjoyable time with us. It was a pleasure to have you as our guest, and we hope to see you again soon. Sincerely, Hotel Management
Really convenient location, free parking, nice staff, clean rooms, but really spartan. The "free" breakfast was free..... of food ! Breakfast bars one morning, but otherwise nothing (except coffee, but it was good coffee at least). I would've cleaned the treadmill in the exercise room, for example, but there were no wipes, no towels, etc. I guess because it's an extended stay they have theft issues with towels, etc ? Overall though, you get a lot for the money and we would stay there again. Nice pool, nice staff.
Business response:
Thanks for the detailed evaluation. We apologize for anything other than a completely satisfying stay, and we appreciate the feedback. Your honest comments will be shared with our team and we will use them for future improvements. We hope you will give us another opportunity to prove we can do better! Sincerely, Hotel Management
Business response:
Theresa, thanks so much for staying at Extended Stay America and for the feedback. We are glad to read you had a comfortable stay and that we met your expectations. It was a pleasure having you as our guest, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Great place to stay I was there for two nights. It was a great room for one or two people
Business response:
Thank you for staying at Extended Stay America. We are delighted to read you had a comfortable time with us. It was a pleasure to have you as our guest, and we hope to see you again soon. Sincerely, Hotel Management
Lack of Staff Professionalism Not the most professional of staff. One staff member was casually dropping F bombs in front of me while having a conversation with his colleague who was checking me in. While being checked in, another guest approached the counter and his response was, “yeah man what do you need?” Unless I misread the sign on the front of the building and it said “Homie Hostel” instead of Extended Stay America, I would not expect employees to be using that type of language so freely in front of hotel guests. I ... read more
Business response:
Thank you for your review. We want to apologize for failing to provide the level of service you should have received. We have shared your concerns with the entire team and we are taking steps to ensure we are well poised to serve you better during your next visit. We hope you will give us a chance to impress you on a future visit. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Phoenix - Airport - Tempe
How is Extended Stay America - Phoenix - Airport - Tempe rated?
Extended Stay America - Phoenix - Airport - Tempe has a 4.3 star rating with 1,234 reviews.
When is Extended Stay America - Phoenix - Airport - Tempe open?
Extended Stay America - Phoenix - Airport - Tempe is open now. It will close tomorrow at 12:00 a.m.