Extended Stay America - Phoenix - Airport - Tempe

Business response:

Misty, thank you for sharing your rating regarding your stay at Extended Stay America. We are happy you enjoyed your stay and that you were satisfied with all that we have to offer. Thanks again for allowing us to be of service. We hope to have the pleasure of doing so again soon. Sincerely, Hotel Management 

Business response:

Armeda, we appreciate your feedback. We are sorry there were few issues which kept you from giving us a higher rating. We regret the inconvenience caused and hope you will return for a perfect stay. Sincerely, Hotel Management 

Business response:

Thank you for sharing your amazing experience of staying at Extended Stay America with fellow travellers online. We are delighted to read you loved the service provided by Serena and enjoyed your time here. Your compliments will be shared with her for a job well done. Thanks once more for allowing us to be of service, and we hope to have the pleasure of doing so again on your next trip. Sincerely, Hotel Management 

Business response:

It was a pleasure having you as our guest at Extended Stay America. We strive daily to please our guests and your feedback tells us we are meeting those goals. Thank you for taking the time to share your perfect rating. We look forward to your return visit. Sincerely, Hotel Management 

Business response:

Linh, thank you for your review. We are happy to know you had an overall pleasant experience and enjoyed being with us. We hope to see you again soon at Extended Stay America. Sincerely, Hotel Management 

Business response:

Thank you for staying with us and for taking the time to share your concerns. Please accept our apologies for failing to meet your needs. We hope you will give us a chance to welcome you back and experience our hotel the way it should have been during your visit. Sincerely, Hotel Management 

Business response:

Thanks for the wonderful feedback. We are thrilled to know all went great during your stay and that you were satisfied with all that we have to offer. It was a pleasure hosting you at Extended Stay America, and we look forward to welcoming you back soon. Sincerely, Hotel Management 

Business response:

Joshua, thank you for sharing your excellent rating. We appreciate you choosing Extended Stay America. It was a pleasure hosting you, and we look forward to your return visit soon. Sincerely, Hotel Management 

Business response:

Jim, thank you for your reviewing your stay at Extended Stay America. We were pleased to you had an overall pleasant visit. Having said that, we want to apologize for failing to meet your expectations with regard to our complimentary breakfast . Based on your feedback, we're working with our food and beverage team to address your concerns and identify where we can make improvements. Thank you for letting us know about your experience, and we hope to have the privilege of hosting you again the next time you visit our area. S... read more