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Extended Stay America - Phoenix - Airport - Tempe
- Hotels
- Tempe, AZ
About this business
Location details
2165 W. 15th St., Tempe, AZ, 85281, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Tempe Stay It was okay but not sure it was worth the price. I was told that it was a tobacco free environment. I guess that excludes marijuana because we could smell pot as soon as we got out of the elevator. You could also smell cigarette smoke as well. Mostly pot..... We wanted two beds but we got one bed. I guess the pull out bed constituted a bed. No dishes in room as advertised. Would I stay there again. Yes & No. Depends if there are other hotels with available rooms.
Business response:
Thank you for choosing our hotel for your stay. We are sorry for the inconvenience you experienced due to the smoke smell in the hotel. We have strict policies in regard to this. I appreciate you bringing this to my attention so I can address it appropriately. We regret the inconvenience this caused and hope to welcome you again when in our area. Sincerely, General Manager
Newly renovated This hotel was very clean, it had recently been remodeled. The only negative is the beds were so hard it was uncomfortable.
Business response:
Thank you for being our guest at Extended Stay America - Phoenix - Airport - Tempe and for sharing your feedback. We are glad you had a pleasant stay and were impressed with the level of cleanliness we provide. However, we are sorry that you felt our beds to be uncomfortable and have taken a note of it as we plan any future enhancements. We hope to have the pleasure of welcoming you back on your next visit to our area. Sincerely, General Manager
A Gem of a Stay....America The front desk staff are very friendly and helpful. I have stayed at other Extended Stays in TX and Chicago. This was a far better. Rooms are clean, roomy, lots of storage, safe, I will be staying here each week.
Business response:
Your feedback is important. Thank you for sharing. I am glad to see you enjoyed the service from our staff and that you received clean, comfortable accommodations. Thank you again for sharing your comments with us. We look forward to hosting you again in the future.
Extended stay in Tempe I enjoyed staying in this type of hotwl n so much more than a regular 1 roomed hotel room. It was more like a mini apartment. The only thing I wish they did was have a coffee maker ,utensils & plates in the room without having to ask for them.
Business response:
Your feedback is important. Thank you for sharing. It is good to know you favored your room accommodations, especially your room feeling like a mini apartment. Thank you again for your kind words. The staff and I would love to provide you with another comfortable stay in the future.
Nice room Room was nice. Comforter on bed a little dirty. Staff wasn't extremely friendly.
Just remodeled Im very picky, The hotel was just remodeled and every thing was great, about 10 minutes from the airport
Business response:
Thank you for taking the time to share your experience. It is great to read you received clean accommodation you found suitable and that our location was to your liking. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area.
Average We checked in a little after 11pm. The lobby was secure and I had to be let in by another guest who was also checking in. The lady who checked us in thought there wasn't a reservation for us and started to make one. I let her know we should have one made already, I made it and paid for it online. She was able to locate it but it did take longer than necessary to check in. She neglected to tell me the process of checking i, she too my ID and credit card, swiped my card twice, sramped there reg. card and told me to sig... read more
Frequently asked questions about Extended Stay America - Phoenix - Airport - Tempe
How is Extended Stay America - Phoenix - Airport - Tempe rated?
Extended Stay America - Phoenix - Airport - Tempe has a 3.2 star rating with 2,242 reviews.
When is Extended Stay America - Phoenix - Airport - Tempe open?
Extended Stay America - Phoenix - Airport - Tempe is open now. It will close tomorrow at 12:00 a.m.