Extended Stay America - Phoenix - Airport - Tempe

Business response:

Thanks for the wonderful feedback. We are thrilled to know all went great during your stay and that you were satisfied with all that we have to offer. It was a pleasure hosting you at Extended Stay America, and we look forward to welcoming you back soon. Sincerely, Hotel Management 

Business response:

Joshua, thank you for sharing your excellent rating. We appreciate you choosing Extended Stay America. It was a pleasure hosting you, and we look forward to your return visit soon. Sincerely, Hotel Management 

Business response:

Jim, thank you for your reviewing your stay at Extended Stay America. We were pleased to you had an overall pleasant visit. Having said that, we want to apologize for failing to meet your expectations with regard to our complimentary breakfast . Based on your feedback, we're working with our food and beverage team to address your concerns and identify where we can make improvements. Thank you for letting us know about your experience, and we hope to have the privilege of hosting you again the next time you visit our area. S... read more

Business response:

It was a pleasure having you as our guest at Extended Stay America. We are glad to know you were impressed with most aspects of our hotel, especially with our convenient location. We hope you will allow us to be of your service again whenever your plan brings you our way! Sincerely, Hotel Management 

Business response:

Gregory, thank you for being our guest at Extended Stay America. We are pleased your were overall happy with your stay, but I am sorry you were unhappy with your bedding. I have shared your concern with my management team to see where we can make improvements. It was good to have you here, and we hope you will give us another chance to provide you with a much better experience. Sincerely, General Manager 

Business response:

We can’t thank you enough for the fabulous rating of Extended Stay America. Our entire staff strives to provide an exceptional experience for each guest, and we are delighted to see we succeeded in making this happen for you. We look forward to welcoming you again for another memorable trip. Sincerely, General Manager 

Business response:

Charles, thank you for visiting Extended Stay America. It makes us happy that we were able to deliver a pleasant stay. We appreciate your review and hope to have you as our guest again. Sincerely, General Manager 

Business response:

Thank you for being our guest at Extended Stay America - Phoenix - Airport - Tempe. We are pleased to know your overall stay was good and that you liked our great service. We value your feedback and will use it to improve ourselves. We hope you will choose us again the next time you are in this area. Sincerely, General Manager 

Business response:

Cathy, many thanks for taking time to review your stay at Extended Stay America - Phoenix - Airport – Tempe. It’s a pleasure knowing you had a fantastic time being with us and loved everything we offer. I hope we have the pleasure of hosting you again soon. Sincerely, General Manager