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Extended Stay America - Phoenix - Airport - Tempe
- Hotels
- Tempe, AZ
About this business
Location details
2165 W. 15th St., Tempe, AZ, 85281, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Wonderful place Excellent
Business response:
Wow - Kim, many thanks for sharing your terrific feedback of Extended Stay America - Phoenix - Airport - Tempe. We are so happy to know all went great during your stay and that you were satisfied with our service and facilities. We appreciate your business and look forward to welcoming you again soon. Sincerely, General Manager
Basic You get what you pay for! Very basic hotel. Bare minimum for comfort. And they advertised free breakfast. "Breakfast" was coffee and a basket full of pre-wrapped muffins. The gym is on the third floor. I think our room was directly below it because all night I heard shuffling, banging, and thuds. Did not sleep well at all. It was cheap though!
Business response:
Catherine, thank you for staying with us. We are sorry for the inconvenience you experienced in your room. We have various rooms and will gladly assist you in selecting a room that is comfortable for your stay in the future. I am also disappointed to know the breakfast we serve was not as per your expectations. We will make a note of your feedback as we plan any changes to our breakfast offerings. We hope you will give us another chance to provide you a much better visit. Sincerely, General Manager
Tempe Stay It was okay but not sure it was worth the price. I was told that it was a tobacco free environment. I guess that excludes marijuana because we could smell pot as soon as we got out of the elevator. You could also smell cigarette smoke as well. Mostly pot..... We wanted two beds but we got one bed. I guess the pull out bed constituted a bed. No dishes in room as advertised. Would I stay there again. Yes & No. Depends if there are other hotels with available rooms.
Business response:
Thank you for choosing our hotel for your stay. We are sorry for the inconvenience you experienced due to the smoke smell in the hotel. We have strict policies in regard to this. I appreciate you bringing this to my attention so I can address it appropriately. We regret the inconvenience this caused and hope to welcome you again when in our area. Sincerely, General Manager
Newly renovated This hotel was very clean, it had recently been remodeled. The only negative is the beds were so hard it was uncomfortable.
Business response:
Thank you for being our guest at Extended Stay America - Phoenix - Airport - Tempe and for sharing your feedback. We are glad you had a pleasant stay and were impressed with the level of cleanliness we provide. However, we are sorry that you felt our beds to be uncomfortable and have taken a note of it as we plan any future enhancements. We hope to have the pleasure of welcoming you back on your next visit to our area. Sincerely, General Manager
A Gem of a Stay....America The front desk staff are very friendly and helpful. I have stayed at other Extended Stays in TX and Chicago. This was a far better. Rooms are clean, roomy, lots of storage, safe, I will be staying here each week.
Business response:
Your feedback is important. Thank you for sharing. I am glad to see you enjoyed the service from our staff and that you received clean, comfortable accommodations. Thank you again for sharing your comments with us. We look forward to hosting you again in the future.
Extended stay in Tempe I enjoyed staying in this type of hotwl n so much more than a regular 1 roomed hotel room. It was more like a mini apartment. The only thing I wish they did was have a coffee maker ,utensils & plates in the room without having to ask for them.
Business response:
Your feedback is important. Thank you for sharing. It is good to know you favored your room accommodations, especially your room feeling like a mini apartment. Thank you again for your kind words. The staff and I would love to provide you with another comfortable stay in the future.
Nice room Room was nice. Comforter on bed a little dirty. Staff wasn't extremely friendly.
Just remodeled Im very picky, The hotel was just remodeled and every thing was great, about 10 minutes from the airport
Business response:
Thank you for taking the time to share your experience. It is great to read you received clean accommodation you found suitable and that our location was to your liking. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area.
Frequently asked questions about Extended Stay America - Phoenix - Airport - Tempe
How is Extended Stay America - Phoenix - Airport - Tempe rated?
Extended Stay America - Phoenix - Airport - Tempe has a 3.2 star rating with 2,207 reviews.
When is Extended Stay America - Phoenix - Airport - Tempe open?
Extended Stay America - Phoenix - Airport - Tempe is open now. It will close tomorrow at 12:00 a.m.