Extended Stay America - Phoenix - Biltmore

Business response:

Thank you for choosing Extended Stay America. We are pleased to know how much you liked your room! Please note, to ensure cleanliness of kitchenware upon check-in, brand standards require us to make these items available at the front desk rather than leaving them in the suites. We appreciate the review and look forward to having you as our guest again. Sincerely, Hotel Management 

Business response:

Thank you for being our guest and for taking time to review your experience at Extended Stay America. It's so nice to know you liked our well-kept property and you were pleased with the exceptional service from our staff. Thanks again for recommending us to future guests. We look forward to hosting you again soon. Sincerely, Hotel Management 

Business response:

William, thank you for choosing Extended Stay America and for the wonderful feedback. We are thrilled to know we met all your expectations and you had a great stay. It was a pleasure having you as our guest, and we look forward to hosting you again soon. Sincerely, Hotel Management 

Business response:

William, please accept our sincere thanks for reviewing your stay at Extended Stay America. We are delighted to read that our facilities, location, and hospitality, made such a wonderful impression on you. Your recognition of our efforts will serve to motivate us even more! It was our pleasure to have you as our guest, and we can’t wait to host you again on a future visit to the area. Sincerely, Hotel Management 

Business response:

Jaime, thank you for your nice rating and letting us know that your stay at Extended Stay America was a great one. It was a pleasure having you as our guest, and we look forward to welcoming you again in the near future. Sincerely, Hotel Management 

Business response:

Thanks for the perfect rating. We are glad you had a wonderful time at Extended Stay America. It was a pleasure having you as our guest, and we look forward to welcoming you back for another outstanding experience. Sincerely, Hotel Management 

Business response:

William, we appreciate you taking the time to share your review online. It was a pleasure knowing everything went well during your stay and that we could meet your expectations for an excellent stay. Your business is appreciated, and we hope you will come back to stay at Extended Stay America again soon. Sincerely, Hotel Management 

Business response:

Thank you so much for your review of Extended Stay America. We are glad to know you were impressed with our front desk associates and that you enjoyed your stay with us. We appreciate your feedback. Please come and see us again soon! Sincerely, Hotel Management 

Business response:

Jerry, thank you for being our guest. We are pleased to know you were happy with our location and that you found us to be a fair value. We hope you will consider staying with us so that we can make your next visit a memorable one. Sincerely, Hotel Management