Extended Stay America - Phoenix - Biltmore

Business response:

Thank you for staying at Extended Stay America. We are glad to know you were impressed with each and every aspect of our hotel and had a great time with us. It was a pleasure to have you here, and we cannot wait for your return visit. Sincerely, Hotel Management 

Business response:

Bruce, thank you for your nice rating and letting us know that your stay at Extended Stay America was a great one. It was a pleasure having you as our guest, and we look forward to welcoming you again in the near future. Sincerely, Hotel Management 

Business response:

Thank you for the great review! It is always exciting to know that we met all your expectations and we are glad you enjoyed your stay. It was our pleasure serving you at Extended Stay America, and we hope to see you and your family again soon. Sincerely, Hotel Management 

Business response:

We appreciate you choosing our hotel and for providing your rating. It was good seeing you were satisfied with our service and facilities, but we are sorry that we couldn't hit the mark of your expectations for a perfect visit. We hope you'll choose to stay with us in the near future. Sincerely, Hotel Management 

Business response:

Thanks for being our guest. Although you had an overall pleasant stay, we sincerely apologize that our facility fell short of your standards and that we fell short of your expectations for a perfect stay. Also, your concern will be shared with our Brand Leaders to assist them when determining new breakfast offerings for future implementation. We hope you'll consider giving us an opportunity to make your next visit a better one. Sincerely, Hotel Management 

Business response:

Thank you for taking the time to post a nice rating of Extended Stay America. We always want every guest to have a pleasant experience, and we are glad to see we were able to accomplish this while you were here. We hope you will choose us again so we can impress you on your next trip as well. Sincerely, Hotel Management 

Business response:

James, we are so glad you enjoyed your time at Extended Stay America. Thank you for your wonderful rating, and we look forward to your next visit. Sincerely, Hotel Management 

Business response:

Maria, thank you for being our guest at Extended Stay America. We take great pride in providing our guests with a comfortable stay and rating like yours let us know we are on the right track. It was so good to have you here, and we look forward to welcoming you back soon. Sincerely, Hotel Management 

Business response:

Krista, all of us at Extended Stay America. appreciate your nice rating. We are glad you had an enjoyable stay and would love to see you again soon. Sincerely, Hotel Management