Extended Stay America - Phoenix - Chandler

Business response:

Dear Claudia,We appreciate you choosing Extended Stay America and are thrilled to know how much you enjoyed your stay. Our team works hard to make our hotel the best place to stay in the area, so thank you for recognizing our efforts. We hope to have the opportunity to welcome you back in the future. Sincerely,Hotel Management 

Business response:

Dear Damian, It was a pleasure to read your fantastic review about Extended Stay America. We appreciate your comments about the outstanding hospitality received from our associates, and we are grateful for your recognition. We would be delighted to have the pleasure of hosting you again and strive to be your top choice for accommodation whenever you are in the city.Sincerely,Hotel Management 

Business response:

Dear Ann, We would like to express our sincere gratitude for choosing Extended Stay America for your recent accommodation. We are pleased to receive your thoughtful review and are delighted to hear that you found our hotel both comfortable and impeccably clean. Additionally, we appreciate your kind remarks regarding our friendly staff. It would be our privilege to welcome you back during your next visit to the city. Wishing you a wonderful day and safe travels.Sincerely,Hotel Management 

Business response:

Dear Barbara, Thank you for sharing your feedback. We sincerely apologize for the inconvenience you experienced due to the internet issues and limited services during your stay. We understand the importance of a seamless stay, and we are working to resolve these concerns as quickly as possible. Your experience is important to us, and we hope to have the opportunity to provide you with a more comfortable visit in the future. Thank you for your understanding.Sincerely,Hotel Management