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Extended Stay America - Phoenix - Chandler
- Hotels
- Phoenix, AZ
About this business
Location details
14245 S. 50th St., Phoenix, AZ, 85044, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
It was a decent stay, but the hotel has clearly seen better days. All the walls and doors had serious scuff damage on them, the tv cabinet drawer in my room was broken and wouldn't stay closed, the refrigerator had something left inside of unknown origin and both luggage carts were broken. One had an issue with a broken wheel and the other had a frame that was not bolted in. Furthermore, they were not available upon arrival because other guests hoarded them. I had a car full of belongings that I needed to transport to my roo... read more
Business response:
Dear Jessica, Thank you for the feedback. We acknowledge the concerns raised regarding your recent stay at our hotel. We sincerely apologize for any disappointment caused, as it is never our intention to fall short of our guests' expectations. Please be assured that we are committed to addressing these issues and taking appropriate measures to ensure an enhanced experience for all our guests. Should your future travel plans bring you back to the city, we hope for the opportunity to provide an improved stay.Sincerely,Hotel Ma... read more
Long term stay It was jyst ok
Business response:
Dear Derek, We appreciate your feedback and are glad that your overall stay was pleasant. It was our pleasure hosting you, and we hope you will return any time your travels bring you this way.Sincerely,Hotel Management
I was disappointed that if you want to use your kitchen you had purchase packages that include silverware, pans, coffee maker, toaster, dishes, etc.
Business response:
Dear Phyllis, We extend our sincerest apologies for any inconvenience caused by the policy on kitchen amenities. Our paramount commitment is to provide exceptional service and hospitality to all our guests while upholding principles of transparency and integrity. To this end, we diligently list all policies on our booking sources to ensure our guests are thoroughly informed. Your feedback is highly valued, and we will share it with the appropriate individuals as we strive to provide the best possible experience for our guest... read more
I definitely liked the room Nice size room A Definitely sign for me and very Clean & Maintained....
A little hidden but close to many restaurants and shopping.
Frequently asked questions about Extended Stay America - Phoenix - Chandler
How is Extended Stay America - Phoenix - Chandler rated?
Extended Stay America - Phoenix - Chandler has a 3.3 star rating with 1,960 reviews.
When is Extended Stay America - Phoenix - Chandler open?
Extended Stay America - Phoenix - Chandler is open now. It will close tomorrow at 12:00 a.m.