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Extended Stay America - Phoenix - Chandler
- Hotels
- Phoenix, AZ
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
14245 S. 50th St., Phoenix, AZ, 85044, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
200 hundred deposit is to much...when I was there a lot a custumers cancel..I was about to cancel because it was a lot a money for the deposit.but we where traveling fron guadalaja mex.and we where tired.just want to sleep and rest.
Business response:
Elizabeth, thank you for choosing our hotel for your stay. We are very disappointed to see your review, and we sincerely apologize for not living up to your expectations. We value your business and truly hope you will give us another chance to prove that we are committed to providing an excellent experience to every guest. Sincerely, Hotel Management
Pool was good
Na
Business response:
Thank you for the positive feedback. It is a pleasure knowing your visit with us was an enjoyable one. We hope to see you again soon at Extended Stay America. Sincerely, Hotel Management
The building is old and is showing it. Bathroom sink drained very slow the pipe underneath the sink had some kind of material on them like it had been repaired before but never cleaned up. The beds we noisy to sleep on. It was wa like laying on plastic every time you rolled over it crackled so loud it woke everyone up. The plumbing for the other room was right next to the head of the bed so when ever the toilet flushed a rush of water came thru the pipes waking everyone up. Staff was great!
Business response:
Thank you for being our guest. We are sorry for the cleanliness and maintenance issues you encountered during your stay. This is not the level of service we generally provide, and it certainly does not meet our standards. Your comments will be shared with the appropriate team members to address the problems you outlined. On a positive note, we are happy to know you liked our courteous associates. We hope you will give us another chance to provide you with a much better experience. Sincerely, Hotel Management
The employees were very helpful and the customer service was a 10. I do wish that breakfast was provided.
Business response:
Daniel, Thanks for the great review, we hope to see you again soon!
Frequently asked questions about Extended Stay America - Phoenix - Chandler
How is Extended Stay America - Phoenix - Chandler rated?
Extended Stay America - Phoenix - Chandler has a 4.2 star rating with 1,027 reviews.
When is Extended Stay America - Phoenix - Chandler open?
Extended Stay America - Phoenix - Chandler is open now. It will close tomorrow at 12:00 a.m.