This profile has been claimed by the business owner or representative.
Extended Stay America - Phoenix - Chandler
- Hotels
- Phoenix, AZ
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
14245 S. 50th St., Phoenix, AZ, 85044, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Friendly staff Woman who checked me in was super nice as well as the guy who checked me out the next day. This was my second time staying here. The room needed a little TLC but honestly wasn’t that bad and I’ll probably stay here again as I attend some concerts at rawhide.
Business response:
It is great to hear your travels brought you back to see us again! Thank you very much for the terrific comments about our courteous service, and we will be sure to share your kind compliments with our team. It was our pleasure hosting you and we are excited to host you again at Extended Stay America. Sincerely, Hotel Management
200 hundred deposit is to much...when I was there a lot a custumers cancel..I was about to cancel because it was a lot a money for the deposit.but we where traveling fron guadalaja mex.and we where tired.just want to sleep and rest.
Business response:
Elizabeth, thank you for choosing our hotel for your stay. We are very disappointed to see your review, and we sincerely apologize for not living up to your expectations. We value your business and truly hope you will give us another chance to prove that we are committed to providing an excellent experience to every guest. Sincerely, Hotel Management
Pool was good
Na
Business response:
Thank you for the positive feedback. It is a pleasure knowing your visit with us was an enjoyable one. We hope to see you again soon at Extended Stay America. Sincerely, Hotel Management
The building is old and is showing it. Bathroom sink drained very slow the pipe underneath the sink had some kind of material on them like it had been repaired before but never cleaned up. The beds we noisy to sleep on. It was wa like laying on plastic every time you rolled over it crackled so loud it woke everyone up. The plumbing for the other room was right next to the head of the bed so when ever the toilet flushed a rush of water came thru the pipes waking everyone up. Staff was great!
Business response:
Thank you for being our guest. We are sorry for the cleanliness and maintenance issues you encountered during your stay. This is not the level of service we generally provide, and it certainly does not meet our standards. Your comments will be shared with the appropriate team members to address the problems you outlined. On a positive note, we are happy to know you liked our courteous associates. We hope you will give us another chance to provide you with a much better experience. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Phoenix - Chandler
How is Extended Stay America - Phoenix - Chandler rated?
Extended Stay America - Phoenix - Chandler has a 4.2 star rating with 1,085 reviews.
When is Extended Stay America - Phoenix - Chandler open?
Extended Stay America - Phoenix - Chandler is open now. It will close tomorrow at 12:00 a.m.