This profile has been claimed by the business owner or representative.
Extended Stay America - Phoenix - Chandler
- Hotels
- Phoenix, AZ
About this business
Location details
14245 S. 50th St., Phoenix, AZ, 85044, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
We appreciate you taking the time to share your nice rating with fellow travelers online. Thank you for choosing Extended Stay America - Phoenix - Chandler, and we hope to welcome you back in the future. Sincerely, General Manager
great hotel adjacent to shopping, restaurants and Check in was rapid. Young lady on desk during the day was efficient, helpful and a wonderful person to work with.
Business response:
Ed, thank you for sharing your wonderful experience at Extended Stay America - Phoenix - Chandler. We are delighted to know you thoroughly enjoyed your time with us and that our convenient location and courteous associates made it even more memorable. I will be sure to share your compliments with the Front Desk team for a job well done. Thanks once more for allowing us to be of service, and we hope to have the pleasure of doing so again on your next trip. Sincerely, General Manager
Business response:
Thank you for your 4-star rating. I am glad you had an overall great visit. We hope to welcome you back soon at Extended Stay America - Phoenix – Chandler. Sincerely, General Manager
Hidden Away stay The hotel is hard to find, but it is nice and quiet and away from the busy, noisy surrounding area. The issues is that they do not isolate people with dogs to one floor or one area. It was really annoying to hear a dog barking all the time a few doors away and having to put the tv on to drown out noise.Also, there was never anyone at the front desk to ask for help or ask questions, that was also annoying and creepy. So...the hotel allows dogs, but it doesn't have doors that self open, so you have to struggle... read more
Business response:
Thank you for taking the time to share your feedback. We are pleased you visited us, but I am sorry for the inconvenience you experienced during your stay. I have shared your review with my team to see where we can make improvements so that the future guests do not encounter the same. We hope you will consider us again the next time you are in this area. Sincerely, General Manager
Everything great but, the flaky tub Bed was clean and super comfortable, service was great but, the tub had flaky patch work.
Business response:
Margaret, thank you for staying at Extended Stay America - Phoenix – Chandler. We are happy everything went great during your visit and that you rested so well. Your observation about the bathtub has been taken a note of as we make future enhancements. Thanks for being our guest. We look forward to seeing you again. Sincerely, General Manager
Its was ok The room smells bad, it was okay for one night stay .. no breakfast.
Business response:
Thank you for your review. Please accept my apologies for not meeting all of your expectations. I have shared your review with my team in an effort to improve our service and facilities moving forward. We hope you will choose us again the next time you are in this area. Sincerely, General Manager
Spontaneous stay yields less than ideal experience Very accommodating registration staff. Room was clean. Hard to rest with toilet running the whole night.
Business response:
Lena, thank you for choosing to stay with us. We are glad you liked the service you received from our staff and your clean room. However, we are sorry for the issue you experienced in your bathroom. Your feedback has been shared with our engineering team to take corrective actions. We hope to see you again soon. Sincerely, General Manager
Good hotel centrally located. The only issue was the mattress was very uncomfortable. My wife slept in the recliner as she could not sleep on the mattress due it how hard it was. The staff was great and very helpful.
Business response:
Bill, thank you for choosing Extended Stay America - Phoenix – Chandler. We are happy to know you had an overall nice visit and you liked our service. However, we are disappointed to know you were not pleased with our beds. We have shared your comments with our engineering department and we are looking into the issue so that we can correct it. We hope to have the opportunity to be of service to you the next time you are in the area. Sincerely, General Manager
Business response:
Michelle, many thanks for taking the time to post your rating online. Impressing our guests is our top priority, so we are glad that you were left with a good impression. It was a pleasure to have you as our guest, and we hope to see you again soon at Extended Stay America - Phoenix - Chandler. Sincerely, General Manager
Frequently asked questions about Extended Stay America - Phoenix - Chandler
How is Extended Stay America - Phoenix - Chandler rated?
Extended Stay America - Phoenix - Chandler has a 3.2 star rating with 2,049 reviews.
When is Extended Stay America - Phoenix - Chandler open?
Extended Stay America - Phoenix - Chandler is open now. It will close tomorrow at 12:00 a.m.