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Extended Stay America - Phoenix - Chandler - E. Chandler Blvd.
- Hotels
- Phoenix, AZ
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
5035 E. Chandler Blvd., Phoenix, AZ, 85048, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
I wasn't pleased with this hotel I wasn't pleased with this hotel and my stay there was just okay. From the looks of the picture of the room on Expedia; it looks as if I would be staying in a very comfortable indoor hotel to feel very secure. However, since I was traveling alone and being a woman I didn't feel secure in the hotel. I switched my room from being on the outside and 1st floor of the hotel to a 2nd floor inner side of the quad to feel more secure during my 3 night stay. The 1st room smelled like cigarettes and ol... read more
Business response:
Thank you for your review. We are pleased you had an overall nice stay. However, please accept my sincere apology for the problems you encountered. You deserved a comfortable and stress-free stay, and we did not live up to your expectations. I assure you that what you experienced is not acceptable, and we will take immediate action to identify why we failed so we can prevent these issues from occurring again. I encourage you to try us again in the near future, as I am confident you will enjoy a better stay. Sincerely, Gener... read more
We had problems with check-in and Wi-Fi was slow. The rest of the all was good.
Business response:
Alexander, thank you for staying at Extended Stay America - Phoenix - Chandler - E. Chandler Blvd. It’s our pleasure knowing you had an overall nice stay. That being said, we are sorry for the inconvenience caused. Your feedback will be shared with our appropriate team members to improve our facilities and amenities moving further. We welcome you back to our hotel when you are in the area. Sincerely, General Manager
Clean and pleasant Lady at dsak was very professional and polite Anf helpful !!
Business response:
Thank you for choosing Extended Stay America - Phoenix - Chandler - E. Chandler Blvd.! Our staff works hard to ensure each guest has a great experience, so we appreciate your kind words regarding the service they provided by the Front Desk associate during your visit. We'll share your praises with her, and look forward to seeing you again soon. Sincerely, General Manager
Good for longer stays, a bit much for short stay The room on the whole is nicely sized. The area where the 2 double beds was located seemed a bit cramped and as usual only one side table. The decor was very nice. Will stay again.
Business response:
Ruth, we are delighted you chose to stay atExtended Stay America - Phoenix - Chandler - E. Chandler Blvd. It's nice to read you had a comfortable visit and liked your room. Thanks for being our guest, and we look forward to seeing you again. Sincerely, General Manager
I like the location of this hotel I enjoyed my stay the staff is great the rooms could be cleaner. My shower kept shutting off
Business response:
We appreciate you staying with us. It’s our pleasure knowing you loved our service and had had an overall nice stay. Having said that, we are sorry for the inconvenience caused while you were here. I will share your feedback with my housekeeping and maintenance team to take prevent steps. We hope to welcome you back soon. Sincerely, General Manager
Sr Good
Business response:
Thank you for being our guest at Extended Stay America - Phoenix - Chandler - E. Chandler Blvd. Our goal is to make your visit as comfortable as possible and to assist you in any way, so we are glad we accomplished this during your stay. We appreciate your nice rating. Please come back and see us again soon. Sincerely, General Manager
Rooms should've been ready I checked in at 6pm (3 hrs after check-in time) the rooms weren't clean yet and there was a 30min wait to check in.
Business response:
Scott, thank you for being our guest. We are happy you enjoyed your stay overall, but we apologize for your room not being ready when you arrived. Your comments have been shared with our front desk and housekeeping associates to ensure a better experience going forward. Thanks again for your review, and we hope you will be back to see us again soon. Sincerely, General Manager
Will stay here again.
Business response:
Rodney, thank you for taking the time to share your nice rating about your stay with us. We are glad you enjoyed your visit and that our facilities and service were to your satisfaction. We hope Extended Stay America - Phoenix - Chandler - E. Chandler Blvd will be your first choice every time you visit this area. Sincerely, General Manager
Budget friendly, clean and spacious The room was clean and comfortable and the staff was very friendly. The price was great and the hotel served our purposes. Not a resort destination, but rather a place to sleep while visiting the area. The room is way more spacious than other hotels in the same price range.
Business response:
Teri, thanks for your nice comments regarding your stay at Extended Stay America - Phoenix - Chandler - E. Chandler Blvd. We are happy to know you enjoyed your comfortable room and had a restful stay while you were here. It was a pleasure hosting you, and we hope you are already planning another trip our way. Sincerely, General Manager
Frequently asked questions about Extended Stay America - Phoenix - Chandler - E. Chandler Blvd.
How is Extended Stay America - Phoenix - Chandler - E. Chandler Blvd. rated?
Extended Stay America - Phoenix - Chandler - E. Chandler Blvd. has a 4.1 star rating with 1,023 reviews.
When is Extended Stay America - Phoenix - Chandler - E. Chandler Blvd. open?
Extended Stay America - Phoenix - Chandler - E. Chandler Blvd. is open now. It will close tomorrow at 12:00 a.m.