This profile has been claimed by the business owner or representative.
Extended Stay America - Phoenix - Chandler - E. Chandler Blvd.
- Hotels
- Phoenix, AZ
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
5035 E. Chandler Blvd., Phoenix, AZ, 85048, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Very basic breakfast
Business response:
Thank you for the feedback about your stay at our hotel. I apologize that our grab-and-go breakfast was not to your expectations. I will be sure to share your comments with our corporate office. Still, I am glad to read that you had a satisfactory stay overall. Thank you for sharing your experience with us. I do hope that you will return to our hotel, or any other Extended Stay Hotels location in the future.
Nice for the price, but office understaffed The room was spacious, clean and comfortable, with a full-sized refrigerator and ample cabinet space for groceries in the kitchenette. All the staff I interacted with were friendly and helpful, but seemed very overworked -- we requested dishes and a coffeemaker, and I had to go to the office to pick them up myself several hours after they were supposed to be dropped off. Another guest I spoke to there said he hadn't gotten his dishes in three days after making the request despite s... read more
Ok place, I'd stay again. Just overnight, to rest up for my bicycle races. Was fine for that.
Room was nice. Looked modern and comfortable. Have no complaints. Staff was helpful as well
Close to Motorsports Park; Bed ok - not great Bed was not real comfortable. When booking, didn't know this was a motel and only had weekly housekeeping. When we brought towels to front desk to get replacements (as told to do at check-in), there was no one at front desk at 7pm. Only had 2 washcloths and hand towels and we had 2 people and needed more after 2 days in room. :( Price was good for room and it was close to where we wanted to go.
Business response:
Thank you for taking the time to write a review of your stay with us. Please accept our apologies for the service issues you experienced. As this hotel’s manager, I can assure you that I have used your comments as a training tool to coach our staff to ensure we are providing each guest with prompt customer service as well as clearly communicating our amenities during guest arrivals. Still, I am glad to read that you enjoyed our reasonable rates as well as our convenient location. Your feedback is important to us, so thank yo... read more
Good for businessmen We stayed at this hotel for only 1 night because it was close to an event we were participating in. It seemed like they didn't have enough staff as lines were long at the front desk. If you want a coffee pot in your room you have to specify at checkin and then they give you coffee but no cream or sugar in the packet. The pool is very small and breakfast consists of prepackaged muffins, granola bars and instant oatmeal. There were no spoons or stir sticks at the breakfast area.
Business response:
I want to thank you for taking the time to post a review of your stay. Please accept our apologies for the delay you experienced at check-in. In response to your feedback, I will be sure to coach our front desk staff and make sure our grab-and-go breakfast is properly stocked. Still, I am glad to read that you enjoyed our comfortable rooms and convenient location. Your feedback is very important to us, so thank you for sharing. I do hope that you will return to our hotel, or any other Extended Stay Hotels location in the fut... read more
Frequently asked questions about Extended Stay America - Phoenix - Chandler - E. Chandler Blvd.
How is Extended Stay America - Phoenix - Chandler - E. Chandler Blvd. rated?
Extended Stay America - Phoenix - Chandler - E. Chandler Blvd. has a 4.1 star rating with 975 reviews.
When is Extended Stay America - Phoenix - Chandler - E. Chandler Blvd. open?
Extended Stay America - Phoenix - Chandler - E. Chandler Blvd. is open now. It will close tomorrow at 12:00 a.m.