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Extended Stay America - Phoenix - Chandler - E. Chandler Blvd.
- Hotels
- Phoenix, AZ
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
5035 E. Chandler Blvd., Phoenix, AZ, 85048, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
this location was near everything i needed i liked the cleanliness location staff were perfect thank you
Business response:
It is so rewarding to read that you enjoyed your stay with us. Thank you for your comments. I truly appreciate your comments regarding our convenient location and friendly customer service. The staff and I would like to thank you again for posting your review. We look forward to welcoming you back in the future!
Very nice hotel First, we were lost on Chandler Blvd in Phoenix, late at night, on our way to the hotel. We called the hotel and the staff could not give us directions. We back tracked and were successful, but very tired. Second, staying at the Extended Stay America was very pleasant. Our room was large/open, with a King bed and a full size sofa bed if needed. Kitchen was a plus. Quiet with parking right in front of the room. So, we were surprised to find that we would not have housekeeping during our 3 day/night stay. But, ... read more
Business response:
Thank you so much for sharing your experience with us. Please accept our apologies for the difficulties in locating our hotel. Still, I am so pleased to read that you had a positive stay overall. It’s great to read that you enjoyed our fully equipped kitchens as well as our spacious and comfortable rooms. Thank you again for posting your review. I do hope that you will return to our hotel, or any of our other brand locations, in the future.
Nice property in convent location The hotel is right off I 10 and has everything around it. Food shopping Etc. Property nice rooms good. Would stay there again
Business response:
I want to thank you for taking the time to post a review of your stay. It’s great to read that you enjoyed our comfortable rooms and convenient location! The staff and I would like to thank you again for posting your review. We look forward to welcoming you back in the future!
Ran out of supplies for breakfast day we arrived. After a couple of days of just coffee and bars, I asked them why they didn't go to a local store. I was told that they couldn't do that because they had to go through corporate. I was also told that they were short staffed.
Business response:
Thank you for your feedback about your stay at our hotel. Please accept our apologies that we were unable to meet your expectations. In response to your feedback, I will make sure our amenities are fully stocked for our guests. Our team is committed to satisfying our guests, so we are very thankful for your feedback. We hope that you will give us the opportunity to provide you with a better stay the next time you're in the area.
Smelled like a smoking room When I ask the front desk they said all were non-smoking.
Business response:
I appreciate you bringing your experience to our attention. It upsets me to hear about the smoke odors you experienced. Please accept my apology. As this hotel’s manager, I can assure you that I will be working closely with our housekeeping staff to ensure we are thoroughly eliminating smoke odors. Your feedback is very important to us, so thank you for sharing. We hope that you will give us the opportunity to provide you with a better experience the next time you're in the area.
Check in was very slow due to understaffing. The location and ongoing construction made getting in and out hard. I had to drive 6 miles to get around a divides street to get .3 miles in the wrong direction.
Business response:
Thank you for taking the time to tell us about your experience. Please accept our apologies that your stay was not to our company’s high standards. In response to your feedback, I will make sure we are responding to guest needs in a timely manner. I am grateful for the feedback you provided so we are able to continually improve our hotel. We hope that you will give us the opportunity to provide you with a better stay the next time you're in the area.
Frequently asked questions about Extended Stay America - Phoenix - Chandler - E. Chandler Blvd.
How is Extended Stay America - Phoenix - Chandler - E. Chandler Blvd. rated?
Extended Stay America - Phoenix - Chandler - E. Chandler Blvd. has a 4.1 star rating with 975 reviews.
When is Extended Stay America - Phoenix - Chandler - E. Chandler Blvd. open?
Extended Stay America - Phoenix - Chandler - E. Chandler Blvd. is open now. It will close tomorrow at 12:00 a.m.