This profile has been claimed by the business owner or representative.
Extended Stay America - Phoenix - Mesa
- Hotels
- Mesa, AZ
About this business
Location details
455 W. Baseline Rd., Mesa, AZ, 85210, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Originally given an unmade room that smelled of cigarettes. Next room was much better but the kitchen was banged up. No icemaker in the hotel was a disappointment. Breakfast was a joke.
Business response:
Dear Henry, Thank you for leaving these valuable comments regarding your time with us. We are very disappointed to know about the concerns you experienced with the cleanliness of the room assigned to you initially. We will address this immediately, and we genuinely appreciate your bringing this to our attention. Also, we regret the disappointment with the breakfast and the non-availability of an ice machine. We will discuss with our team to keep the guests informed about our hotel amenities during check-in and will also work... read more
only good for a single night bed was lumpy, constant noises all night, shower head too big & hardly any water pressure. small stove was out dated & used and wore out.
Business response:
Dear Guest, We acknowledge your recent feedback regarding your stay at our hotel, and we are genuinely sorry that your experience did not align with your expectations. As a provider of hospitality services, we are dedicated to delivering exceptional service and memorable experiences to our guests. Your feedback is highly valuable to us, and we are committed to taking appropriate measures to address the raised concerns, prevent future occurrences, and improve the overall quality of our services. Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Phoenix - Mesa
How is Extended Stay America - Phoenix - Mesa rated?
Extended Stay America - Phoenix - Mesa has a 3.3 star rating with 2,003 reviews.
When is Extended Stay America - Phoenix - Mesa open?
Extended Stay America - Phoenix - Mesa is open now. It will close tomorrow at 12:00 a.m.