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Extended Stay America - Phoenix - Mesa
- Hotels
- Mesa, AZ
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
455 W. Baseline Rd., Mesa, AZ, 85210, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
It was just very dirty and not kept up. Mix matched furniture and lightbulbs- some yellow and some white.
Business response:
Dear Julie, We sincerely apologize for not meeting your expectations during your recent stay at our hotel. We sincerely regret any inconvenience you experienced, especially regarding your concerns with the upkeep of our property, which is of utmost importance to us. Your feedback is invaluable, and we will immediately address this matter with our housekeeping team to ensure such oversights do not recur. Your satisfaction is our top priority; therefore, we sincerely hope you will consider granting us another opportunity to ho... read more
Lower cost for a few days but overall it was very good
Easy to find, clean and a good facility. Long stay or short stay. Nice to have my own kitchen in the room.
Business response:
Dear Gwendolyn, Thank you for your thoughtful feedback! We're delighted to see that you enjoyed our immaculate and relaxing accommodations. It's also a pleasure to read that you appreciated the convenience of having a kitchenette facility, whether for a long or short stay. It was a pleasure having you as our guest, and we look forward to welcoming you back to Extended Stay America for another enjoyable experience.Sincerely,Hotel Management
Excellent guest service!
Business response:
Dear Aldwin, Thank you for your recent stay with us and for taking the time to review our hotel. Our team works hard to ensure each guest has a great experience, so we appreciate your kind words regarding the service they provided during your visit.We truly appreciate you sharing your thoughts and look forward to seeing you again soon!Sincerely,Hotel Management
All the staff I was in contact with were pleasant, helpful, and efficient. I realize that replacing carpet is expensive, but the hall carpet and my room carpet were pretty disgusting.
Business response:
Dear Chris, We appreciate your positive comments about our staff and their service. Thank you for acknowledging their efforts. We apologize for any inconvenience caused by the condition of the carpets. Your feedback is valuable, and we're actively looking into ways to address and improve this aspect of our accommodations. We appreciate your understanding of the challenges and are committed to enhancing the overall experience for our guests. If your plans bring you back to the area, we hope to provide you with a more comforta... read more
Frequently asked questions about Extended Stay America - Phoenix - Mesa
How is Extended Stay America - Phoenix - Mesa rated?
Extended Stay America - Phoenix - Mesa has a 4.3 star rating with 1,120 reviews.
When is Extended Stay America - Phoenix - Mesa open?
Extended Stay America - Phoenix - Mesa is open now. It will close tomorrow at 12:00 a.m.