Extended Stay America - Phoenix - Mesa

Anonymous 

on Expedia

a year ago

Needs a major upgrade This hotel needs some major updating. The bathroom is outdated and the shower head barely worked. The sheets were low quality and scratchy. There were holes in the carpet in the hallway. Not worth it for the money. 

Jody 

on Expedia

a year ago

Bed comfortable and room clean. Night staff was rude when I asked for repair to a tub faucet that wouldn’t turn off. Upon returning at noon, the day manager and front desk came to check it out and gave me a different room very cheerfully. Made this a great experience. 

Martina 

on Expedia

a year ago

I did not like that we could only use one entrance into the building. I did not like that there was limited parking in the front. I parked in the back and could not enter through the side doors and I had to carry my luggage all the way around the building. The lighting was not as lit too and I feared I might get mugged. But the rooms were nice, quiet, and the beds/pillows were heavenly. The atmosphere was pleasant, the smell was fresh as I stepped into my room. A cleaning lady checked on us in the morning, and she was not an... read more

Aubrey 

on Expedia

a year ago

Poor all around Upon arrival getting into the building was a little tricky. But check in was smooth and easy. The cleanliness of the room we stayed in was poor. Hair in the shower, pee on the bottom of the toilet. Overall old/outdated feeling to the room. Poorly decorated. However the AC/heater worked and the bed was comfortable. There listing states they have a breakfast but it’s just coffee, muffins, and oatmeal. A poor excuse for a breakfast. We ended up having to go out and get something. By the time we got down there th... read more