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Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
455 W. Baseline Rd., Mesa, AZ, 85210, United States
Get directionsWeekday | Schedule | Status |
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Mon | 12:00 a.m. to Midnight | |
Tue | 12:00 a.m. to Midnight | |
Wed | 12:00 a.m. to Midnight | |
Thu | 12:00 a.m. to Midnight | |
Fri | 12:00 a.m. to Midnight | |
Sat | 12:00 a.m. to Midnight | |
Sun | 12:00 a.m. to Midnight |
All the staff I was in contact with were pleasant, helpful, and efficient. I realize that replacing carpet is expensive, but the hall carpet and my room carpet were pretty disgusting.
Business response:
Dear Chris, We appreciate your positive comments about our staff and their service. Thank you for acknowledging their efforts. We apologize for any inconvenience caused by the condition of the carpets. Your feedback is valuable, and we're actively looking into ways to address and improve this aspect of our accommodations. We appreciate your understanding of the challenges and are committed to enhancing the overall experience for our guests. If your plans bring you back to the area, we hope to provide you with a more comforta... read more
Loved the room the only slight issue was the shower didnt have a shower curtain.
No issues They do not accept debit cards.
Business response:
Dear momin, We appreciate you taking the time to leave your kind review of your stay at Extended Stay America. Your satisfaction is important to us; therefore, we are pleased to have met most of your expectations. However, we regret your disappointment with our payment policy; we will share your remarks with the team. We hope to see you again soon!Sincerely,Hotel Management
Liked the refrigerator/freezer size; property condition was decent, but not 5 star; cleanliness was fair, but the microwave had shredded cheese under the turntable; breakfast options were less than expected - coffee, muffins, & Nature Valley Bars were the choices. Also, you had to contact the front desk for any tableware or pans needed - kitchenette was not stocked.
I found a roach walking around in the bathroom at night.
Business response:
Dear James, Thank you for sharing your experience. We're sorry to hear about the pest issue in your room. Our team takes cleanliness seriously, and we appreciate your understanding. Rest assured, we're addressing this matter to ensure a more seamless experience for future guests. If your travels bring you back, we hope to provide a more comfortable stay.Sincerely,Hotel Management
Old
Business response:
Dear Cindy, We hope you loved many aspects of our hotel, and we appreciate you sharing your review. We are disappointed that we may not have lived up to all of your expectations, and we are grateful for your feedback. Thank you for staying with us, and we hope you will give us another chance to provide you with the flawless hospitality you should always expect from us.Sincerely,Hotel Management
Extended Stay America - Phoenix - Mesa has a 4.3 star rating with 1,122 reviews.
Extended Stay America - Phoenix - Mesa is open now. It will close tomorrow at 12:00 a.m.