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Extended Stay America - Phoenix - Mesa
- Hotels
- Mesa, AZ
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
455 W. Baseline Rd., Mesa, AZ, 85210, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Loved the room the only slight issue was the shower didnt have a shower curtain.
No issues They do not accept debit cards.
Business response:
Dear momin, We appreciate you taking the time to leave your kind review of your stay at Extended Stay America. Your satisfaction is important to us; therefore, we are pleased to have met most of your expectations. However, we regret your disappointment with our payment policy; we will share your remarks with the team. We hope to see you again soon!Sincerely,Hotel Management
Liked the refrigerator/freezer size; property condition was decent, but not 5 star; cleanliness was fair, but the microwave had shredded cheese under the turntable; breakfast options were less than expected - coffee, muffins, & Nature Valley Bars were the choices. Also, you had to contact the front desk for any tableware or pans needed - kitchenette was not stocked.
I found a roach walking around in the bathroom at night.
Business response:
Dear James, Thank you for sharing your experience. We're sorry to hear about the pest issue in your room. Our team takes cleanliness seriously, and we appreciate your understanding. Rest assured, we're addressing this matter to ensure a more seamless experience for future guests. If your travels bring you back, we hope to provide a more comfortable stay.Sincerely,Hotel Management
Old
Business response:
Dear Cindy, We hope you loved many aspects of our hotel, and we appreciate you sharing your review. We are disappointed that we may not have lived up to all of your expectations, and we are grateful for your feedback. Thank you for staying with us, and we hope you will give us another chance to provide you with the flawless hospitality you should always expect from us.Sincerely,Hotel Management
The patio area is only open from 8am to 8 pm. No designated smoking area. Staff made me get off patio because I was out there by myself @ 9 pm told me to smoke in parking lot
Business response:
Dear Anni, Thank you for being our guest and for your valuable feedback. We are a non-smoking hotel, yet we provide designated smoking areas for guests outside the building. Your feedback is important to us as we make every effort to accommodate the needs of all our guests. We hope you will give us another chance to give you the hospitality you deserve. Thank you again for your feedback.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Phoenix - Mesa
How is Extended Stay America - Phoenix - Mesa rated?
Extended Stay America - Phoenix - Mesa has a 4.3 star rating with 1,120 reviews.
When is Extended Stay America - Phoenix - Mesa open?
Extended Stay America - Phoenix - Mesa is open now. It will close tomorrow at 12:00 a.m.