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Extended Stay America - Phoenix - Midtown
- Hotels
- Phoenix, AZ
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
217 West Osborn Rd., Phoenix, AZ, 85013, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Friendly welcome at check in. Once in the room, sheer disappointment. Terrible layout, horrible lighting, banged up furniture, filthy/sticky nightstand, peeling tub with blackened grout. Even the colors were ugly. I didn’t read details of free breakfast- instant oatmeal packets and hostess muffins. The room had a smell, not terrible, but now that we’re unpacking, we can smell it on our clothes. The bed was not uncomfortable, but we only had 3 pillows for two people. I went to ask for more the first night but and they had all... read more
Business response:
Thank you for taking the time to review your stay. We're glad to know you were pleased with the service provided by our associates and that our location was ideal for you. However, we apologize for the difficulties you encountered while you were here. You deserved a comfortable and stress-free stay, and we did not live up to your expectations. Please be assured that we have shared your feedback with our housekeeping team, and we will be more diligent with our efforts moving forward. We hope to have a future opportunity to re... read more
Business response:
Muriel, thank you for your terrific rating of Extended Stay America. We are pleased your stay with us was an excellent one, and we look forward to welcoming you back again soon. Sincerely, Hotel Management
Fine for the money. It was fine for the money. Staff was very nice.
Business response:
Hildy, thank you for choosing Extended Stay America on your trip to our city. We are delighted to know you were impressed with the courteous service delivered by our team and that you liked our affordable price. Your review is appreciated, and we look forward to serving you soon. Sincerely, Hotel Management
Business response:
Thank you for rating your experience at Extended Stay America. We are happy our efforts got us such good review and hope to have the pleasure of hosting you soon. Sincerely, Hotel Management
Too short a stay! Too short. It was clean, reasonably priced and the front desk team were very helpful. I actually wished I could have stayed more than one night.
Business response:
We are delighted you chose Extended Stay America for your visit and we are happy to know our front desk team made your stay memorable. We appreciate the acknowledgment of our hard working staff and we will your compliments with them. It was a pleasure having you as our guest, and we look forward to welcoming you back for another outstanding experience. Sincerely, Hotel Management
Extended Stay America - Phoenix - Midtown Overall a good stay.
Business response:
Arvind, we are so glad you enjoyed your time at Extended Stay America. Thank you for the nice review, and we look forward to your next visit. Sincerely, Hotel Management
Mom from flagstaff Ryan and Oscar were amazing and so very helpful.. Im here for a week training and they made my stay very welcoming. Therefore i would stay again.
Business response:
Thank you for the 5-star review of Extended Stay America. We are thrilled to know you had a relaxing stay with us and the service provided by our staff was above and beyond your expectations. Everyone including Ryan and Oscar from our team has appreciated you for highlighting their efforts. It was a pleasure to have you as our guest, and we hope to see you again soon. Sincerely, Hotel Management
Business response:
Thank you for your 5-star rating. Our aim is to provide an excellent stay, and we are happy you experienced the same with us at Extended Stay America. It was a pleasure having you as our guest, and we look forward to welcoming you back again soon. Sincerely, Hotel Management
Business response:
We appreciate you choosing our hotel and for providing your rating. It was good seeing you were satisfied with our service and facilities, but we are sorry that we couldn't hit the mark of your expectations for a perfect visit. We hope you'll choose to stay with us in the near future. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Phoenix - Midtown
How is Extended Stay America - Phoenix - Midtown rated?
Extended Stay America - Phoenix - Midtown has a 4.3 star rating with 1,706 reviews.
When is Extended Stay America - Phoenix - Midtown open?
Extended Stay America - Phoenix - Midtown is open now. It will close tomorrow at 12:00 a.m.