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Extended Stay America - Phoenix - Midtown
- Hotels
- Phoenix, AZ
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
217 West Osborn Rd., Phoenix, AZ, 85013, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Just in town for the weekend. It was a perfect location for what I was doing and it turned out to be a great experience!
Business response:
Thanks for the feedback about your time spent at Extended Stay America. We are pleased to know you had a great stay and that our ideal location was the highlight of your stay. It was a pleasure having you as our guest, and we hope to see you again soon. Sincerely, Hotel Management
Business response:
Thanks for being our guest. Our top priority is for you to have an enjoyable stay and from your five-star rating, it appears that we succeeded in that. It was a pleasure having you at Extended Stay America, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Great central location It was a nice, basic expiernce. Clean and close to lightrail/downtown.
Business response:
Thanks for choosing our hotel for your needs. We are pleased to know you liked our location and had a pleasant stay with us. It was a pleasure having you with us, and we invite you to stay here again soon. Sincerely, Hotel Management
Business response:
Elaine, thank you for being our guest. We are pleased you overall enjoyed your stay but it seems we missed meeting some of your expectations. We are sorry if we disappointed you and hope to have another opportunity to welcoming you back soon when in the area. Sincerely, Hotel Management
Place to sleep Just needed a place to sleep basically. Hotel is nice, front desk was super sweet. Our room is nice, but only 2 pillows on the bed. I suppose I could have asked for more pillows but was too tired to deal with it.
Business response:
Thank you for staying at Extended Stay America and for the feedback. We are pleased you were impressed with our service and that you had a relaxing stay. On behalf of everyone here, we would love to serve you again soon. Sincerely, Hotel Management
I always stay there.I like the location and the people
Business response:
Thanks for being loyal to Extended Stay America and rewarding us with such wonderful review. We are thrilled to know you liked our convenient location and were impressed with the courteous service provided by our staff. On behalf of our team, we appreciate you for recognizing our efforts and invite you for another visit. Sincerely, Hotel Management
Business response:
Alan, thank you for taking the time to share your feedback. We are pleased you were satisfied with your stay with us. It was good to have you here, and we hope to welcome you back soon. Sincerely, Hotel Management
We had a family member at the hospital, so we chose this hotel for its closeness to the hospital. The hotel is older, needs some updating and a good cleaning. Our floors were stucky in our room, and the carpet needed cleaning, for sure. It was okay for comfort and roominess for four of us.
Business response:
We appreciate your review of your stay with us during your loved one's medical procedure. We host quite a few guests in similar situations because of our close proximity to the nearby hospital. However, we are sorry for the cleanliness issue you experienced. We will certainly share your feedback with my housekeeping team to take corrective actions. We hope to have the opportunity of welcoming you back soon. Sincerely, Hotel Management
Funny smelling room The room kind of stunk....literally. I couldnt really put my finger on the smell but it wasnt a good one. Bed was lumpy and the toilet disnt really work great. Shower was okay, and i did love that it had a kitchen eventhough i didnt use it. I also loved the fridge. This was a full blown fridge not a mini.
Business response:
Thanks for the feedback. We are happy to read you had an overall nice stay and that we met some of your expectations. However, we apologize for the cleanliness issue you experienced while here and regret the inconvenience this caused. Your concern has been shared with our Pest control team to ensure the room is thoroughly treated and cleaned. We hope you will give us a chance to regain your trust on a future visit. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Phoenix - Midtown
How is Extended Stay America - Phoenix - Midtown rated?
Extended Stay America - Phoenix - Midtown has a 4.2 star rating with 1,555 reviews.
When is Extended Stay America - Phoenix - Midtown open?
Extended Stay America - Phoenix - Midtown is open now. It will close tomorrow at 12:00 a.m.